Service Delivery Director

Job Description

Service Delivery Director

Chennai, Tamil Nadu

Job Summary

Job Title: Data Delivery Leader - Financial Services (Banking, P&C, Life & Annuities)

Role Summary

Lead enterprise data delivery across a Financial Services portfolio spanning Banking, Property & Casualty Insurance, and Life & Annuities. Drive business value through scalable data, analytics, and AI-driven insights using modern data platforms such as Snowflake and DBT. Act as a strategic partner to C-level executives, enabling data-driven decision-making to improve product performance, revenue growth, and profitability (top and bottom line impact).

Key Responsibilities

Key Responsibilities

• Own end-to-end delivery of enterprise data, analytics, and insight programs across multiple financial services domains.
• Partner directly with C-suite executives and senior business leaders to define data strategies and drive business outcomes.
• Lead implementation of modern data platforms using Snowflake, DBT, cloud data ecosystems, and semantic layers.
• Enable AI-first and analytics-driven transformation, embedding AI/ML use cases into business decisioning, forecasting, and customer insights.
• Deliver actionable insights to improve product performance, customer experience, risk management, and financial outcomes.
• Establish scalable data architecture, governance, and data quality frameworks across domains.
• Lead cross-functional global teams including data engineers, analysts, architects, and business stakeholders.
• Drive delivery excellence, roadmap execution, and value realization from data investments.

Skill Requirements

Required Experience & Skills

• 15+ years of experience in data, analytics, or technology delivery leadership, preferably in Financial Services.
• Strong domain exposure across Banking, P&C Insurance, and Life & Annuities.
• Deep hands-on or leadership experience with Snowflake, DBT, cloud data platforms (AWS/GCP).
• Proven track record of delivering enterprise-scale data platforms, analytics solutions, and AI/ML-driven insights.
• Strong executive presence with demonstrated success in managing C-level stakeholders and influencing business strategy.
• Experience driving measurable business outcomes through data (revenue growth, cost optimization, risk reduction).

Other Requirements

Core Competencies

• Executive & C-Level Stakeholder Management
• Data & Analytics Strategy Leadership
• AI-First & Insight-Driven Mindset
• Financial Services Domain Expertise
• Snowflake & DBT Ecosystem Mastery
• Business Value & Outcome Orientation
• Enterprise Data Governance & Architecture
• Cross-functional Leadership & Influence
• Strategic Thinking with Execution Focus

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Information at a Glance

Why HCLTech?

At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.