Highlights
We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products.
Numbers & Facts
| Location | Tampa, FL |
| Industry | Computer/IT Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1991 |
| Website | https://www.hcltech.com/ |
Description
Job Description
Service Delivery Director (DPO)
Chennai, Tamil Nadu
Job Summary
To oversee operations management, ensure client SLA and internal metrics are met, manage people, drive Kaizen and innovation, and maintain a solution-oriented mindset.
Key Responsibilities
Lead Process Improvement And Contribute To Overall Growth.
Enhance Operational Systems, Processes, And Policies To Support
Provide Supervision And Coaching To Team Leaders And Managers.
Understand Client Requirements And Ensure The Support Team Meets Client Expectations.
Monitor And Report On Key Performance Indicators To Stakeholders.
Skill Requirements
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Other Requirements
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Information at a Glance
Why HCLTech?
At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.
About Company
Employee Strength : 223,000 on March 31, 2025
Countries of Operation : 60 Countries
Consolidated Revenues: US $13.8B ,for 12 months ending March 2025
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit hcltech.com.