Highlights
Responsibilities: The Service Coordinator is responsible for the professional assessment of the strengths, wants, and needs of persons with chronic and persistent mental illness, the development of individualized service plans with these identified individuals, and assistance with achieving these service plans goals within the framework of the Service Coordination rules, regulations, best practices, and SPA principles. Milestone Centers, a subsidiary of Partners For Quality Inc., is a nonprofit, community-based human services agency supporting individuals with behavioral health challenges and intellectual & developmental disabilities in communities throughout Western Pennsylvania.
Numbers & Facts
| Location | Wilkinsburg, Pennsylvania |
| Job Type | Full-time |
| Industry | Healthcare Services |
| Company Size | 1,000 to 1,499 employees |
| Year Founded | 1975 |
| Website | http://www.pfq.org/ |
Description
Overview:
ORGANIZATION: Milestone Centers Inc.
DEPARTMENT:Service Coordination
POSITION:Service Coordinator
STATUS: Full Time; Salary
LOCATION: Wilkinsburg
Milestone Centers, a subsidiary of Partners For Quality Inc., is a nonprofit, community-based human services agency supporting individuals with behavioral health challenges and intellectual & developmental disabilities in communities throughout Western Pennsylvania. Milestone Centers has earned certification from the Sanctuary Institute for providing trauma-informed care.
Responsibilities:The Service Coordinator is responsible for the professional assessment of the strengths, wants, and needs of persons with chronic and persistent mental illness, the development of individualized service plans with these identified individuals, and assistance with achieving these service plans goals within the framework of the Service Coordination rules, regulations, best practices, and SPA principles.
- Demonstrates and reflects a commitment to the mission and values of Milestone by serving others with respect, dignity, and compassion.
- Utilizes Sanctuary Models shared values, the Seven Commitments and tools to conduct daily tasks.
- Assesses individuals strengths, wants and needs through a series of face-to-face, phone and collateral contacts using the principles of MH recovery.
- Assists individuals in the development of individualized, strengths-based service plans after professional assessment has been completed.
- Uses knowledge of Service Coordination rules, regulations, best practices and SPA principles to assist individuals with the attainment of service plan goals.
- Uses professional judgment to determine the appropriate level of assistance necessary from the SC program to help individuals achieve their goals.
- Accurately and efficiently documents all work performed, including, but not limited to, progress notes, individualized service plans, strengths assessments, environmental matrixes, and other collateral documentation as necessary.
- Abides by all state regulations, CCBHO Performance Standards, and all SPA principles.
- Participates, as scheduled, in emergency on-call rotation which services all SC consumers.
- Meets all paperwork/computer work deadlines, and meets or exceeds productivity requirements
BENEFITS
- Full Time employees enjoy a comprehensive benefits package:
- Health, Dental and Vision Insurances
- $1,200 cash payout option in lieu of Health Insurance coverage
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- 16 to 26 Paid Days Off / year
- Wellness Days (2 per year)
- Sick Time
- 8 Paid Holidays
- Short Term Disability
- Long Term Disability
- Life Insurance
- Optional 401(k) with Employer match
WORK PERKS
- Paid orientation and training
- Free parking (select locations)
- Employee Activities, Rewards and Recognition Programs
- Comprehensive Employee Assistance Program
APPLY TO THIS POSITION
Interested applicants can choose to apply in any of the following ways:
Complete an employment application online
Email resumes:Careers@PFQ.org
Partners For Quality and its family of agencies are an equal opportunity employer
EOE
Qualifications:- A bachelor’s degree in the human services field OR an RN certificate OR High school diploma AND 12 semester credit hours in the human service field and 2 years direct client contact
- Valid PA driver’s license and reliable transportation
- Act 33, 34 and FBI clearances
Benefits
Paid Sick Days, Parking, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Life Insurance, Military Leave
About Company
Partners For Quality Inc. (PFQ) is a private, non-profit organization based in Robinson Township. Partners For Quality provides administrative management to five subsidiary organizations that support local individuals with intellectual & developmental disabilities and behavioral health challenges. PFQ’s management services include Fiscal (including payroll), HR, IT and Communications – thus allowing subsidiaries to focus on their day-to-day priorities. Our subsidiaries include Allegheny Children’s Initiative, Citizen Care, Exceptional Adventures, Milestone Centers and the Partners For Quality Foundation. Through these subsidiaries, we provide community-based supports and services to 5,000 adults and children with intellectual disabilities and behavioral health challenges in Allegheny County.
Allegheny Children’s Initiative provides mental and behavioral health community-based services to children, adolescents and families throughout Allegheny County. Based in Pittsburgh’s South Side, we provide Intensive Behavioral Health Services, Service Coordination, Student Assistance, Parent-Child Interaction Therapy, and Family Based Mental Health programs. ACI has earned certification from the Council On Accreditation.
Citizen Care Inc. provides residential, day program, habilitation, supported employment opportunities and behavioral support services to adults with intellectual and developmental disabilities. We are a non-profit organization, accredited by the Council on Quality & Leadership. Citizen Care has locations throughout the West Hills and South Hills of Allegheny County.
Exceptional Adventures has more than 40 years of experience providing vacation opportunities, social events and monthly dances for individuals with intellectual and developmental disabilities. Our recreational and travel programs are designed to support guests in a wide variety of activities. Organized trips include motor coach, flight, train and cruise packages which are offered year-round.
Milestone Centers supports individuals with behavioral health challenges and intellectual & developmental disabilities in communities throughout Western Pennsylvania. Our Agency oversees 20 residential settings, two outpatient offices, three adult training facilities, a prevocational enterprise program, a consumer drop-in center, habilitation services, and two Health Care Quality Units in Butler and Warren, which train professionals in 18 counties. Milestone Centers has earned certification from the Sanctuary Institute for providing trauma-informed care.
The Partners For Quality Foundation conducts fundraising for all organizational services and supports. Partners For Quality Inc. receives operating funds through various sources, private gifts, grants and special events helping the agency go “above and beyond” basic needs. The Foundation’s goal is to build and strengthen PFQ’s support resources to supplement government dollars.
The Partners For Quality family of agencies is an equal opportunity employer. EOE.