Service Coordinator

Home Instead

  • Pensacola, Florida
  • 17 days ago

    Highlights

    This role offers a chance to develop your scheduling, client communication, and problem-solving skills while making a meaningful impact on the lives of aging adults and their families. Home Instead, a trusted leader in in-home care with over 30 years of experience, is seeking a motivated and enthusiastic Service Coordinator to join our dedicated team.

    Numbers & Facts

    LocationPensacola, Florida

    Description

    Home Instead Urgent Hiring: Immediate Opening for a Highly Skilled Service Coordinator


    Are you searching for a fun, loving, and dynamic workplace where your organizational skills and compassion truly shine? Do you thrive in a fast-paced environment that values your quick thinking and relationship-building abilities? If yes, this exciting role is perfect for you!


    Home Instead, a trusted leader in in-home care with over 30 years of experience, is seeking a motivated and enthusiastic Service Coordinator to join our dedicated team. This role offers a chance to develop your scheduling, client communication, and problem-solving skills while making a meaningful impact on the lives of aging adults and their families.


    What You’ll Do as Our Talented Service Coordinator

    • Create and manage client and Care Professional schedules with a focus on quality matches and continuity of care
    • Proactively resolve scheduling conflicts, call-outs, and last-minute changes
    • Communicate compassionately with clients, families, Care Professionals, and team members
    • Maintain accurate records and document activities within company software
    • Develop contingency plans to ensure uninterrupted client care
    • Identify opportunities to enhance services and support client satisfaction
    • Assist with new client inquiries and prepare for Care Consultations

    Why You’ll Love Working With Home Instead

    • Competitive Salary – $40,000 per year
    • Comprehensive health benefits including medical, dental, and vision insurance
    • 401(k) plan with matching contributions and disability insurance
    • Bonus pay opportunities to reward your hard work
    • Paid time off and professional development opportunities
    • Supportive, collaborative team environment where your role truly matters
    • Meaningful work making a positive difference in clients' and families' lives
    • Monday to Friday full-time schedule with on-site work

    What We’re Looking For in Our Dynamic Service Coordinator

    • High school diploma or equivalent required
    • At least one year of related experience in scheduling, customer service, healthcare, or administrative roles preferred
    • Strong communication and relationship-building skills
    • Highly organized, dependable, proactive, and solution-oriented mindset
    • Ability to manage competing priorities calmly and confidently
    • Professionalism, discretion, and sound judgment
    • Proficiency with Microsoft Word and Excel
    • Valid driver’s license and availability for occasional evenings or weekends
    • Knowledge of senior care industry is a plus


    Location: 817 N. Palafox St., Pensacola Fl 32501


    If you are ready to be the heart behind the schedule and make a meaningful difference every day, apply now to join the Home Instead family!


    https://info.flclearinghouse.com

    Work schedule

    • Monday to Friday

    Supplemental pay

    • Bonus pay

    Benefits

    • Health insurance
    • Dental insurance
    • Vision insurance
    • 401(k)
    • 401(k) matching
    • Disability insurance

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