Service Coordinator

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers'' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

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Responsibilities of the Service Coordinator include, but are not limited to:

• Works with Customer Service Manager and others to schedule service/repair work
• Assigns duties to service technicians
• Prepares quotes on service/repair jobs
• Enters sales orders for service/repair jobs
• Orders parts for service/repair jobs
• Assigns labor to service/repair jobs
• Invoices service/repair jobs
• Ensures that service/repair jobs are progressing according to schedule
• Load and unload trucks operating a fork truck
• Upholds all company safety policies

Qualifications of the Service Coordinator include, but are not limited to:

• 2+ years' experience in, preferably combined shop and field, pump service and fabrication
• Ability to motivate team and accomplish goals
• Broad knowledge and experience in the rotating equipment industry
• Knowledgeable of computers, Microsoft office tools, and technology
• Excellent skills in both verbal and written communication
• Ability to work both independently and within a team
• Experience operating a computer system for purchasing, scheduling, and ordering parts is a plus. Ability to learn such a system is a requirement.
• This position is 80% + office oriented, having some mechanical knowledge of equipment and parts is a plus.

Additional Information:

Physical Demand: Must be able to lift up to 50lbs

Working Conditions: Office and shop environment

Training/Certifications: Monday - Friday, 8:00am - 5:00pm; Occasional Overtime

Shift Time/Overtime:

Travel: Minimal local travel - minimal overnight travel for training (< 2 weeks a year)

Education: High School Diploma

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DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week, including: medical, dental, vision, flexible spending account, paid holidays, life and disability insurance, and additional supplemental benefits. All employees are eligible to participate in the 401(k) plan.

Salary is commensurate with experience. Except where prohibited by state law, all offers of employment are contingent upon successfully passing a drug test. DXP is an equal opportunity employer and participates in E-Verify. EOE/M/F/D/V.