Description of the role:
Mazda of Greenville is seeking a dedicated Service Coordinator to join our team. As a Service Coordinator, you will play a crucial role in ensuring effective communication between customers and service technicians.
Responsibilities:
- Answer inbound / outbound service phone calls
- Schedule service appointments
- Coordinate service requests with the service team
- Assist with customer intake the lane
- Manage outside Vendor production / Sublet payments
- Provide updates to customers on the status of their vehicles
- Cashier customers out during pick up
- Assist Service Director with daily tasks needed
- Maintain accurate records of service appointments and customer information
Requirements:
- Excellent communication and customer service skills
- Exceptional phone skills
- Superior Organizational skills
- Ability to multitask and prioritize tasks effectively
- Detail-oriented
- Works well in high pace environment
- Can stand on feet for long periods of time
- Valid Drivers License
- Submit to Background Check / Drug Screening
- Previous experience in a customer service role is preferred
Benefits:
Compensation: $13.50 - $16.00 per hour paid bi-weekly
Full time position
About the Company:
Mazda of Greenville is a leading Mazda dealership located in Greenville, SC. We are committed to providing exceptional service to our customers and creating a positive work environment for our team members.