Service Coordinator for Home Care

Coordinate with the family, county coordinator and medical providers to complete all required intake documentation within the timeframe specified by DODD, Medicaid, Medicare, Private Insurance. "Your daily focus will center around three main pillars: Acquisition & Intake: Actively bringing in and onboarding new cases through platforms and other means.

Benefits:

• Mileage Reimbursement
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance

Come join our growing home care agency in Mason, OH.  Beulah Home Care LLC is seeking an outgoing, ambitious, motivated and forward-thinking individual to join our team as a Service Coordinator.  Monday through Friday 8:30 a.m. to 4:30 p.m.

Your Main Goals
"Your daily focus will center around three main pillars:

• Acquisition & Intake: Actively bringing in and onboarding new cases through platforms and other means.
• Pipeline Management: Monitoring progress, following up on next steps, and keeping the case moving forward to Beulah Home Care.
• Final Resolution: Wrapping up all loose ends and ensuring a clean, successful closure with client and Beulah Home Care Staf

Core Responsibilities

• Oversee the intake process for all new clients, ensuring timely and accurate eligibility verification and service set up.
• Receive and review referrals for new clients, verifying eligibility for waiver services and confirming active service authorizations with the relevant county.
• Conduct intake assessments to gather comprehensive information about the client’s care needs, medical history preferences and support network.
• Coordinate with the family, county coordinator and medical providers to complete all required intake documentation within the timeframe specified by DODD, Medicaid, Medicare, Private Insurance.
•  Ensure all intake documentation is filed accurately in the client's record prior to the first service delivery date.
• Attend county-level team meetings or care conferences for assigned clients as required.
• Serve as the primary point of escalation for any service delivery issues, disputes or authorization delays affecting clients.
• Follow all Standard Operating Procedures pertaining to Beulah Home Care LLC and comply with all applicable federal and Ohio state regulations.

 Previous experience in Home Care/Health Care, Program Management, Case Management, Private Pay, Medicaid and waivers is a Plus!