Description
The Waldinger Corporation has an opportunity for a qualified Service Coordinator in our Bloomington Office.
Job Summary:
Responsible for executing administrative and operational tasks to enhance efficiency, quality, and service performance, aiming to exceed our clients'' expectations through data-driven decisions. Demonstrates client service, strong organizational and multitasking skills, and the ability to analyze data for effective collaboration with other members of the service team.
Responsibilities:
- Workflow Management: Holds appropriate meetings to ensure efficient work distribution. Responsible for the timely completion of escalated call management.
- Work Order Review: Reviews and updates work orders according to client requirements in order to eliminate discrepancies and ensure timely invoicing.
- Proposals and Quotes: Reviews, validates, and submits quotes and proposals. Responsible for pricing and purchasing parts for technicians to complete follow-up calls. •
- Billing Review: Supports the review of work order billings for online clients and enters invoices into third party online programs per the client billing requirements.
Requirements:
- 0-2 years of service analyst experience
- High School Diploma/GED
- Occasional Travel
We Offer:
- Paid holidays
- Health, dental and vision insurance
- Growth potential with a stable company
- Paid vacation
- Health club reimbursement
- Wellness plan with lifestyle spending account
- 401k with company match and profit-sharing
- Continuing education and advancement opportunities
- Tuition reimbursement
- Term, AD&D and Dependent Life insurances
- Prepaid Legal
The Waldinger Corporation is an EOE, including disability/vets.
The Waldinger Corporation participates in E-Verify.