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Service Consultant

Hyundai Motor America

  • Scranton, PA
  • 5 days ago
  • $70,000–$100,000 Per Year

Highlights

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer''s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Numbers & Facts

LocationScranton, PA
IndustryAutomotive Sales and Repair Services
Salary$70,000–$100,000 Per Year
Company Size10,000 employees or more
Year Founded1998
Websitehttps://www.hyundaiusa.com/

Description

Service Consultant job in SCRANTON, Pennsylvania at DICKSON CITY HYUNDAI - Hyundai Careers

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Service Consultant

Pennsylvania | Posted: August 15, 2026

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Overall Summary

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer''s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

Less than 1 year

Additional Information

AUTOMOTIVE SERVICE ADVISOR

Dickson City Hyundai

???? Earn Potential 0f $70K-$100K+ Per Year

Salary + Commission + Monthly Bonuses

???? Monday-Friday, 7:30 AM-6 PM - NO WEEKENDS!

???? Join a family-owned dealership with a busy service department and a supportive, team-first culture.

NO AUTOMOTIVE EXPERIENCE? WE''LL TRAIN THE RIGHT PERSON.

Automotive experience is preferred, but it is not required.

If you are great with people, motivated to succeed, comfortable in a fast-paced environment, and willing to learn, we want to talk to you.

Experience in sales, hospitality, retail, customer service, insurance, or other customer-facing positions can be a great fit for this role.

Why You''ll Love Working Here

$80K-$100K+ earning potential

Competitive salary + commission

Monthly performance bonuses

Monday-Friday schedule

No Saturdays or Sundays

Health & dental insurance

401(k) retirement plan

Paid vacation, holidays, and sick time

Employee discounts

Manufacturer training provided

Uniforms provided

Busy service department with strong earning potential

Opportunity to build a long-term career in the automotive industry

What You''ll Do

Greet customers and provide a professional service experience

Listen to customer concerns and accurately document their needs

Perform pre-write-up vehicle inspections

Work with technicians and the Parts Department to keep repairs moving

Provide repair and maintenance estimates

Clearly explain recommended services to customers

Keep customers informed throughout the repair process

Schedule appointments and help manage daily workflow

Review completed repairs and process customer payments

Follow up with customers when needed

Build long-term customer relationships

What We''re Looking For

No automotive experience required - we will train the right candidate

Service Advisor experience is a plus

Strong communication and people skills

Comfortable with technology and learning new computer systems

Comfortable speaking with customers in person and over the phone

Organized and able to handle a fast-paced environment

Positive, professional attitude

Strong work ethic

Team-oriented mindset

Willingness to learn automotive repair and maintenance

Motivated by performance and earning potential

About Dickson City Hyundai

Dickson City Hyundai is a family-owned dealership focused on providing an excellent experience for both our customers and our employees.

Our service department stays busy, giving our Service Advisors the opportunity to build customer relationships, develop their skills, and earn a strong income.

We''re looking for someone who wants more than just another job. We''re willing to train someone who wants to build a career.

Apply Today

If you''re motivated, good with people, and ready for an opportunity where your performance can directly impact your income, we''d like to meet you.

Automotive experience is NOT required.

Dickson City Hyundai

1519 Scranton Carbondale Highway

Scranton, PA 18508

570-487-5000

AAP/EEO Statement

Rosado Group Dealerships provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rosado Group Dealerships complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Rosado Group Dealerships expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rosado Group Dealerships' employees to perform their job duties may result in discipline up to and including discharge.

Employment Position: Full Time

Salary: $70,000.00 - $100,000.00 Yearly

Salary is negotiable.

Zip Code: 18508

Hyundai is a registered trademark of Hyundai Motor Company.

All rights reserved. 2026 Hyundai Motor America

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About Company

A THOUGHTFUL KIND OF CAR COMPANY

What would happen if people who were passionate about cars took the time to think about them all over again, as though for the first time?

What if they cracked the entire industry wide open, peered more deeply into it, spread out all its parts, and questioned their every detail?

What if they set aside the rules and vowed to discover the things that really matter about a car the things that are universally and undeniably true?

What if they stood face-to-face with each and every automotive assumption out there and challenged them all with an unprecedented sense of openness and honesty? What kind of answers would they find?

At Hyundai, we ask ourselves the important questions every day. And, every day, we seek the best answers. It’s what makes us grow as a car company. It’s what makes us Hyundai.

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