Service Consultant

Service Consultant job in OGDEN, Utah at YOUNG HYUNDAI - Hyundai Careers

*

• Careers
• Shop Talk

Login Register

Service Consultant

Utah | Posted: October 15, 2026

Apply Now Back

Overall Summary

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer''s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

1-3 years

Additional Information

The Young Automotive Group is Growing Again!

We are seeking skilled Service Advisor / Service Writer to add to our team! We are a leading automotive dealership committed to providing exceptional service and top-quality vehicles to our customers. As part of the Young Automotive Group, we uphold a tradition of excellence and integrity in everything we do. The Service Advisor will act as the liaison between customers and our service technicians, ensuring clear communication and outstanding service throughout the repair process. This position requires strong interpersonal skills, automotive knowledge, and a passion for delivering exceptional customer service.

We are a large organization that still operates with a family-owned, people-first culture, offering real career growth and long-term opportunities. Full-time employees enjoy excellent benefits, including access to on-site medical options, as well as employee pricing and family discounts across all Young Automotive Group products.

We've been recognized as a "Top Workplace" and "Best Company to Work For" in Utah and Idaho for several years and counting-and we're just getting started.

Benefits:

401k Retirement Plan

Health Insurance

Dental Insurance

Life Insurance

Disability Benefits

Paid Time Off (Up to 3 weeks per year)

Responsibilities:

Schedules service appointments and obtains customer and vehicle data prior to arrival

Writes up customer's vehicle problems accurately and clearly on repair orders

Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications

Refers to service history

inspects vehicle

and recommends additional needed service

Provides a complete and accurate written cost estimate for labor and parts

Checks on progress of repair throughout the day and contacts customers regarding any changes in the estimate or promised time

Explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed

Keeps service department forms - menus and pricing guides up-to-date

Explains completed work and all charges to customers

Implements a quality control process to eliminate comebacks

Handles telephone inquiries regarding appointments and work in process

Qualifications:

Two years related experience and/or training required

History of solid and successful employment with good references

Proven track record of providing exceptional customer service

Prior sales experience helpful

Clean driving record

Able to pass background check and drug screen

Young Automotive Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

Employment Position: Full Time

Salary: $0.00 - $0.00 Hourly

Salary is negotiable.

Zip Code: 84401

Related Jobs

Dealership Support Staff

Dealership Support Staff

Learn More "

C Technician

An "entry level" technician: Capable of oil changes, tire rotations, completing minor services, tire, and battery replacement etc. Can perform most tasks that do not require in-depth diagnostics or complex critical mechanical aptitude with guidance as needed upon researching work instructions, or after being taught the proper techniques first.

Learn More "

Hyundai is a registered trademark of Hyundai Motor Company.

All rights reserved. 2026 Hyundai Motor America

• Corporate
• /
• Privacy Notice
• /
• Cookie Preferences
• Contact Us

Share:

*

Close (X)

Browser Alert

You are using a browser that does not guarantee an optimal viewing experience.

For best results, please use one of the following recommended browsers:

PC Users: IE9+, Chrome (latest), or Firefox (latest)

Mac Users: Latest versions of Chrome, Safari, Firefox

iPad Users: iOS 6+

Android Tablet Users (Android 4+): Chrome (latest)

Note: If you are using Internet Explorer 9 or above, you may need to fix your rendering mode.

Hit F12, then ensure that the document/browser mode is set to the latest version. Please find instructions here.