Highlights
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer''s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Numbers & Facts
| Location | Glen Burnie, MD |
| Industry | Automotive Sales and Repair Services |
| Salary | $60,000–$120,000 Per Year |
| Company Size | 10,000 employees or more |
| Year Founded | 1998 |
| Website | https://www.hyundaiusa.com/ |
Description
Service Consultant job in GLEN BURNIE, Maryland at BOB BELL HYUNDAI - Hyundai Careers
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Service Consultant
Maryland | Posted: October 19, 2026
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Overall Summary
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer''s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Additional Information
Responsibilities
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Qualifications
Proven record of achieving exceptional Customer Satisfaction
Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity
ADP/CDK computer experience a plus
Benefits
Medical and Prescription Drug Plans
Health Savings Account (HSA) Eligibility
Wellness Program
Dental and Vision Plans
401K
Disability and Life Insurance
We have 6 dealerships in the greater Baltimore, Maryland area!
Employee Car Purchase Program
Career Progression
Great Company Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employment Position: Full Time
Salary: $60,000.00 - $120,000.00 Yearly
Salary is not negotiable.
Zip Code: 21061
Hyundai is a registered trademark of Hyundai Motor Company.
All rights reserved. 2026 Hyundai Motor America
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About Company
A THOUGHTFUL KIND OF CAR COMPANY
What would happen if people who were passionate about cars took the time to think about them all over again, as though for the first time?
What if they cracked the entire industry wide open, peered more deeply into it, spread out all its parts, and questioned their every detail?
What if they set aside the rules and vowed to discover the things that really matter about a car the things that are universally and undeniably true?
What if they stood face-to-face with each and every automotive assumption out there and challenged them all with an unprecedented sense of openness and honesty? What kind of answers would they find?
At Hyundai, we ask ourselves the important questions every day. And, every day, we seek the best answers. It’s what makes us grow as a car company. It’s what makes us Hyundai.