Service Consultant

Service Consultant

Summary: Bayside Marine, by Seattle Boat Co., is looking for anService Consultant! In this role, you will be creating work orders, scheduling service appointments, and working with our technicians to keep customers updated and informed on repairs! Key requirements are being highly organized, thorough in communication, and have a knack for customer service

Who we are: Over the past 40 years, Seattle Boat Co. has become a premier marine dealership situated in the heart of the worlds finest, most spectacular boating waterways. Recently welcoming Bayside Marine under our umbrella, to serve the Everett area with an experienced boat dealership. Our excellent customer service and business management enable us to provide a great environment for our people and make meaningful contributions to our community. We live by the following core values: We CARE, we are ETHICAL, we are DRIVEN, and we are LEADERS!

What You'll Get:

Monthly and Seasonal Incentives

PTO and Holiday Pay

Health and Dental Insurance

401K Retirement Plan

Employee Events

Seattle Boat and Bayside Marine Uniform

What You'll Be Doing:

Provide stellar service to customers while being a great team player with co-workers

Build relationships with all customers and earn their trust in maintaining their boats

Schedule mechanical and detail services, including providing estimates and getting approval from customers

Checking in customers for drop off and pick up

Working with technicians and parts specialist to create accurate estimates, as well as updating the customer on any further repairs if needed

What We're Looking For:

Required:

Customer service experienc

Basic computer skills

Have excellent communication and interpersonal skills

Strong work ethic with the ability to take direction, learn, and delivery excellent results

Eagerness to learn the customer database syste

Ability to provide driving abstract and complete a background check

Preferred:

POS System knowledg

A love for boating and the PNW boating waterways

Prior service department experience (automotive, marine, recreational, etc

Seattle Boat Company is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on the basis of race, color, religion, citizenship, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, veteran status, family care status, sex (which includes sexual harassment, gender harassment and harassment based on, pregnancy, childbirth, or related medical conditions) or any other basis protected by federal, state, or local law.