Service Consultant

Service Consultant job in EDMOND, Oklahoma at EDMOND HYUNDAI - Hyundai Careers

*

• Careers
• Shop Talk

Login Register

Service Consultant

Oklahoma | Posted: August 10, 2026

Apply Now Back

Overall Summary

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer''s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

Less than 1 year

Additional Information

Edmond Hyundai - Edmond, OK

Full-Time | Base Salary + Commission | Experienced Service Advisor

Edmond Hyundai is looking for an experienced Automotive Service Consultant to join our high-volume service department. We are seeking a professional, motivated Service Advisor who understands the automotive repair process, knows how to build trust with customers, and is driven to deliver strong sales and customer satisfaction results.

If you are an experienced Service Advisor looking for a dealership with strong traffic, a professional work environment, and base salary plus commission with excellent earning potential, Edmond Hyundai wants to talk to you.

Compensation & Benefits

Competitive base salary plus commission

Strong earning potential based on individual performance

High-volume service department with consistent traffic

Performance-based income opportunities

Professional and supportive management team

Manufacturer training and ongoing development

Opportunities for career advancement

Modern dealership environment

Strong technician and service department support

Responsibilities

Greet customers promptly and professionally

Conduct thorough vehicle inspections and accurately document customer concerns

Write detailed repair orders based on customer concerns and technician recommendations

Clearly explain recommended maintenance and repairs

Present repair estimates and obtain customer authorization

Maintain consistent communication with customers throughout the repair process

Monitor vehicle progress and keep customers informed of changes or delays

Recommend maintenance and repairs based on manufacturer guidelines and vehicle condition

Review completed repairs with customers and explain work performed

Coordinate effectively with technicians, parts personnel, and management

Maintain accurate repair orders and follow dealership processes

Work toward department sales, gross profit, CSI, and productivity goals

Follow up with customers regarding declined services and future maintenance needs

Provide an exceptional ownership experience from check-in through delivery

Qualifications

Previous automotive Service Advisor/Service Consultant experience required

Dealership service experience strongly preferred

Strong understanding of automotive maintenance and repair

Ability to understand and explain technician recommendations

Excellent communication and customer service skills

Strong sales and negotiation abilities

Ability to confidently present repair recommendations and overcome objections

Strong organizational and time-management skills

Ability to manage multiple repair orders in a fast-paced environment

Professional appearance and positive attitude

Valid driver''s license and acceptable driving record

Strong computer and automotive software skills

The Ideal Candidate

We are looking for someone who is experienced, confident, organized, and motivated to earn. The right candidate understands that being a great Service Consultant means more than simply writing repair orders-it means educating customers, building long-term relationships, and helping customers make informed decisions about their vehicles.

You should be comfortable working in a high-volume dealership environment, handling multiple customers and repair orders while maintaining excellent communication, organization, and attention to detail.

Why Edmond Hyundai?

At Edmond Hyundai, you will have the opportunity to work with an experienced service team in a dealership that values professionalism, teamwork, productivity, and customer satisfaction.

If you''re an experienced Service Consultant looking for base salary plus commission and strong earning potential, apply today and join the Edmond Hyundai team!

Employment Position: Full Time

Salary: $48,000.00 - $120,000.00 Yearly

Salary is not negotiable.

Zip Code: 73013

Hyundai is a registered trademark of Hyundai Motor Company.

All rights reserved. 2026 Hyundai Motor America

• Corporate
• /
• Privacy Notice
• /
• Cookie Preferences
• Contact Us

Share:

*

Close (X)

Browser Alert

You are using a browser that does not guarantee an optimal viewing experience.

For best results, please use one of the following recommended browsers:

PC Users: IE9+, Chrome (latest), or Firefox (latest)

Mac Users: Latest versions of Chrome, Safari, Firefox

iPad Users: iOS 6+

Android Tablet Users (Android 4+): Chrome (latest)

Note: If you are using Internet Explorer 9 or above, you may need to fix your rendering mode.

Hit F12, then ensure that the document/browser mode is set to the latest version. Please find instructions here.