Service Consultant

Hyundai Motor America

MD

JOB DETAILS
SALARY
$55,000–$160,000 Per Year
SKILLS
Automotive Repair and Maintenance, Business Growth, Consulting, Customer Experience, Customer Relations, Customer Support/Service, Dental Insurance, Driver's License, Establish Priorities, Maintenance Services, Problem Solving Skills, Repair Orders, Revenue Growth, Sales, Sales Forecasting, Secondary School, Track Customer Issues, Trademarks, Up-Selling, Vision Plan
LOCATION
MD
POSTED
30+ days ago

Service Consultant job in BEL AIR, Maryland at BEL AIR HYUNDAI - Hyundai Careers

*

  • Careers
  • Shop Talk

Login Register

Service Consultant

Maryland | Posted: May 13, 2026

Apply Now Back

Overall Summary

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer''s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

1-3 years

Additional Information

JONES JUNCTION in Bel Air, MD. Is seeking an Express Service Advisor to join our Growing Business. The Jones family has been running this Automotive operation for over 108 Years Now thats stability!! Thats a name to be proud of!!

The Service Advisor is responsible for building strong customer relationships and selling the technicians time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.

Ensure that customers receive prompt, courteous, and effective service

Drive the sale of technicians'' time to meet departments sales forecast

Prioritize required services, and be prepared to provide options upon request.

Keep customer informed on completion times, estimates, and possible changes.

Ensure customer has a positive dealership experience

Know the product well enough to answer characteristic and operational questions regarding the customers vehicle.

Job Requirements

As a Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a Service Advisor:

Two years of experience in a service advisor role strongly preferred

Reynolds and Reynolds experience Preferred but not required

Good Record of CSI scores

Valid driver''s license and Driving Record

  • We Offer:

Competitive Wages

Health, Dental & Vision Insurance

Paid Time Off

401K Plan Available

Flexible Schedule

If you are an Experienced Advisor looking to make Good Money, and find a home, this could be it. Send your resume today for consideration

Job Type: Full-time

Schedule:

4 DAY WORK WEEK

5 DAYS OFF EVERY 3 WEEKS

Experience:

HIRING BONUS $$$$ FOR HYUNDAI CERTIFIED ADVISORS

Employment Position: Full Time

Salary: $55,000.00 - $160,000.00 Yearly

Salary is negotiable.

Zip Code: 21014

Hyundai is a registered trademark of Hyundai Motor Company.

All rights reserved. 2026 Hyundai Motor America

  • Corporate
  • /
  • Privacy Notice
  • /
  • Cookie Preferences
  • Contact Us

Share:

*

Close (X)

Browser Alert

You are using a browser that does not guarantee an optimal viewing experience.

For best results, please use one of the following recommended browsers:

PC Users: IE9+, Chrome (latest), or Firefox (latest)

Mac Users: Latest versions of Chrome, Safari, Firefox

iPad Users: iOS 6+

Android Tablet Users (Android 4+): Chrome (latest)

Note: If you are using Internet Explorer 9 or above, you may need to fix your rendering mode.

Hit F12, then ensure that the document/browser mode is set to the latest version. Please find instructions here.

About the Company

H

Hyundai Motor America

A THOUGHTFUL KIND OF CAR COMPANY

What would happen if people who were passionate about cars took the time to think about them all over again, as though for the first time?

What if they cracked the entire industry wide open, peered more deeply into it, spread out all its parts, and questioned their every detail?

What if they set aside the rules and vowed to discover the things that really matter about a car the things that are universally and undeniably true?

What if they stood face-to-face with each and every automotive assumption out there and challenged them all with an unprecedented sense of openness and honesty? What kind of answers would they find?

At Hyundai, we ask ourselves the important questions every day. And, every day, we seek the best answers. It’s what makes us grow as a car company. It’s what makes us Hyundai.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Automotive Sales and Repair Services
FOUNDED
1998
WEBSITE
https://www.hyundaiusa.com/