Service Center Manager

Overview

Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate's objectives.

Responsibilities

Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions

Maintains excellent communication with external and internal customers

Analyzes revenue statistics

Identifies sales opportunities and develops customer solutions

Keeps fully informed of competitor developments

Recruits, qualifies, interviews, hires, trains and develops Service Center personnel

Develops sales/marketing action plans to maximize territory revenue

Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies

Understands and complies with Dayton Freight's safety practices including DOT, EPA, ICC and OSHA rules and regulations

Evaluates all freight claims

Ensures that Service Center premises are protected and maintained

Facilitates informational meetings with Service Center team members

Effectively handles special assignments as directed

Qualifications

Knowledge of the LTL/ Transportation Industry

Managed Drivers and Dock Workers

Managed a Sales staff

Has been responsible for developing and following a budget

Benefits

Stable and growing organization

Competitive weekly pay

Quick advancement

Professional, positive and people-centered work environment

Modern facilities

Clean, late model equipment

Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.

Paid holidays (8); paid vacation and personal days