By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Benefits:
- Health, Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Flexible Work Schedule
Responsibilities
- Receiving payment for service transactions
- Close service repair orders once vehicle is picked up
- Reconcile credit card payments every evening, and prepare deposit
- Balance cash drawer daily
- Know how to use CDK Drive to process service repair orders, look up repair orders, ect.
- Maintaining or creating customer satisfaction
- Greeting customers at the cashier window in a pleasant and professional manner
- Computing customer bills
- Receiving cash, checks and credit card payments from customers; recording amount received
- Accepting deposits, completing payments for extending warranties, and handling other purchases
- Ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment, and giving appropriate change
- Updating the customer's service history
- Calculating materials charges, repair charges, and taxes
- Understanding various types of warranties
- Furnishing information about the dealership and its services and vehicles
- Communicating clearly and courteously, and accurately relaying information about prices, vehicles, and services.
- Answer incoming calls to the service department