Service Associate – Base Operations (Autonomous Vehicles)

• Support daily fleet operations and mission readiness across multiple test locations
• Perform vehicle upkeep including cleaning, fueling/charging, and basic inspections
• Ensure vehicles, tools, and workspaces are organized, clean, and operationally ready
• Provide logistics support for vehicle movement, staging, and storage
• Assist with vehicle readiness documentation and compliance paperwork
• Execute mission prep procedures, including:
• Launching and verifying software across multiple onboard devices
• Verifying software and hardware configurations
• Deploying software updates as directed
• Capturing operational data and escalating issues
• Support spare parts readiness, inventory organization, and transport

• 2–4 years of relevant work experience in automotive, fleet operations, maintenance, or technical support
• Technical trade school certificate or Associate Degree in Automotive Repair (preferred)
• Valid driver’s license with a clean driving record (MVR required)
• Ability to lift up to 50 lbs and safely use carts, dollies, and hand tools
• Ability to stand, walk, bend, kneel, squat, push, pull, and climb stairs during shifts
• Strong problem-solving, multitasking, and time-management skills
• Comfortable working in a fast-paced, operational environment
• Proficiency with Jira, Confluence, MS Office, and Google Workspace
• Excellent written and verbal communication skills
• Team-oriented
• Ability to pass background check, drug screen, substance abuse policy, and MVR check

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