Service and Maintenance Tech

Reports To: Production Manager

Job Purpose: To perform home assessments and coordinate related handyman work, while occasionally executing related repairs.

Key Responsibilities and Accountabilities:

• Conduct comprehensive assessments of residential properties to identify potential maintenance issues.
• Document findings in detailed reports, including photographs and recommendations for repairs or improvement using custom CRM and other software
• Provide clients with an overview of the condition of their home and discuss any immediate concerns.
• Execute minor repairs and routine maintenance tasks such as changing air filters, replacing light fixtures, caulking, patching drywall, and performing basic carpentry.
• Coordinate schedules with clients and craftspeople to perform repairs and make small improvements.
• Communicate with clients to keep them informed and up to date on services provided.
• Maintain regular and consistent attendance, punctuality, personal appearance, cheerfulness, and adherence to safety procedures
• Pursue personal development of skills and knowledge necessary for growth
• Other miscellaneous tasks as requested

Minimum Requirements:

• 3 years of home maintenance, home inspection, or similar role experience
• Certifications in construction, home inspection, or related field preferred
• High-school diploma or equivalent preferred
• Strong knowledge of residential building systems and maintenance practices
• Basic remodeling skills needed for routine home maintenance and repairs.
• Proficient computer skills, with the ability to use or learn new software
• Perform duties in an efficient, professional, and courteous manner
• Excellent organization, time management, attention to detail, and communication skills
• Have your own transportation, valid class E driver's license, auto insurance, and ability to transport yourself and materials between job sites
• Ability to work overtime and weekends as needed
• Ability to stand, walk, kneel, bend, work with your hands, climb ladders, and move 50 lbs. independently for extended periods of time

Possess the following Mosby Core Values:

• Nurture Teamwork
• Accept Accountability
• Embrace Creativity
• Honor Family
• Act with Integrity