Service Advisor

Lithia & Driveway

  • Yorkville, New York
  • 13 days ago

    Highlights

    If you thrive in a fast-paced environment and enjoy helping customers while maximizing earning potential, this is your opportunity to join a high-performing service team focused on customer satisfaction and long-term relationships. Dealership: L0747 Chrysler Dodge Jeep Ram of Utica Yorkville Chrysler Dodge Jeep Ram .

    Numbers & Facts

    LocationYorkville, New York

    Description

    Dealership:

    L0747 Chrysler Dodge Jeep Ram of Utica

    Yorkville Chrysler Dodge Jeep Ram

    NOW HIRING: AUTOMOTIVE SERVICE ADVISORS

    Schedule: Open availability required, including Saturdays


    If you thrive in a fast-paced environment and enjoy helping customers while maximizing earning potential, this is your opportunity to join a high-performing service team focused on customer satisfaction and long-term relationships.


    You will report to the service manager.

    This is an on-site position located in Yorkville, NY.


    What You’ll Do

    • Act as the primary liaison between customers and technicians
    • Identify vehicle concerns and recommend appropriate services
    • Prepare accurate estimates for parts, labor, and repairs
    • Write and manage repair orders (ROs) from start to finish
    • Communicate additional service needs based on inspections
    • Verify and process warranty and service contract coverage
    • Keep customers informed on timelines, costs, and service updates

    What We’re Looking For

    • Previous Service Advisor experience preferred
    • Automotive technician background is a plus
    • Strong communication and customer service skills
    • Solid understanding of vehicle systems and maintenance
    • Team-oriented mindset with a drive to succeed
    • Valid driver’s license and clean driving record

    Compensation


    $50,000 to $80,000 annually


    (Earnings based on performance, experience, and commission)


    Benefits

    • Medical, Dental, and Vision coverage
    • Paid Time Off & Holidays
    • 401(k) with company participation
    • Employee Stock Purchase Plan
    • Paid Life Insurance & Disability coverage
    • Ongoing training through Lithia Learning Center
    • Vehicle purchase discounts & wellness programs

    Requirements: High school diploma (or equivalent), 18+


    We are a drug-free workplace and an equal opportunity employer committed to a diverse and inclusive workforce.


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