| Location | Wausau, Wisconsin |
Are you the kind of person who loves helping people, thrives in a fast-paced environment, and takes pride in delivering an exceptional guest experience?
Our busy Chevrolet dealership is looking for a motivated, customer-focused Service Advisor to join our team. If you enjoy building relationships, solving problems, and being part of a high-performing service department — we want to talk to you.
Greet guests promptly and professionally in the service drive
Listen carefully to customer concerns and accurately document vehicle needs
Clearly explain recommended services and repairs
Provide accurate estimates and timelines
Communicate with technicians to ensure efficient workflow
Keep guests updated throughout the repair process
Deliver a smooth, transparent, and positive service experience
Maintain strong CSI and retention levels
You are the bridge between our guests and our technicians — and one of the most important roles in the dealership.
Previous automotive Service Advisor experience preferred (Chevrolet or GM experience is a plus!)
Strong communication and customer service skills
Ability to multi-task in a fast-paced environment
Professional appearance and positive attitude
Basic understanding of automotive systems and maintenance
Computer proficiency
Valid driver’s license and clean driving record
We will train the right candidate who has strong customer service skills and a drive to succeed.
Competitive base pay + commission/bonus structure
Medical, Dental & Vision Insurance
401(k) with company match
Paid Time Off
Ongoing training and career advancement opportunities
Employee vehicle purchase and service discounts
Top performers are rewarded — there is significant earning potential for motivated individuals.
Kocourek Automotive is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law.