Service Advisor - Truck Care (North Canton, OH, US, 44720)

    Highlights

    With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Our Culture: Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City.

    Numbers & Facts

    LocationNorth Canton, OH

    Description

    Req ID: 496124

    Benefits:

    Fuel Your Growth with Love's-company funded tuition assistance Paid Time Off

    Flexible Scheduling 401(k)-100% match up to 5% Medical/Dental/Vision Insurance after 30-

    days Competitive Pay Career Development Quarterly Bonus Program * Hiring Immediately

    Welcome to Love's!

    At Love's, our Service Advisors drive sales success in our Truck Care facilities through salesmanship,

    leadership, and customer service. Service Advisors are key members of management, combining

    technical and managerial skills to lead service centers and progress towards becoming a Truck Care

    General Manager.

    Job Functions:

    •Maintain a safe and clean facility.

    •Greet customers, address vehicle service needs, and document issues.

    •Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and

    payments.

    •Keep customers updated on vehicle status and provide comprehensive explanations of

    completed work. Handle customer complaints and resolve concerns.

    •Collaborate with managers in the efforts of talent acquisition.

    Requirements:

    •6 months in customer service or sales preferred.

    •Ability to successfully complete a pre-employment drug screen and background check.

    Additional screening may include a motor vehicle check and/or DOT Physical.

    Skills and Demands:

    •Excellent communication and interpersonal skills with a customer satisfaction focus.

    •Exceptional customer service, positive rapport building, expert salesmanship, and ensuring

    satisfaction by managing operations and employee-vehicle deployment.

    •Strong organizational and multitasking abilities with attention to detail.

    •Effective teamwork skills.

    •Ability to navigate various computer programs, systems, and technology tools as part of daily

    operations.

    •Must be able to talk, hear, move around, lift up to 50 pounds, see clearly to perform job

    duties, and work in various temperatures.

    Our Culture:

    Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

    Love's is an Equal Opportunity Employer. Veterans encouraged to apply.

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