Service Advisor

Stress-Free Auto Care is a modern, tech-enabled shop revolutionizing the auto repair experience. As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process.

Compensation: $55,000 base + Uncapped Commission

Responsibilities:

• Greet customers and document their concerns regarding vehicle repairs

• Advise customers on repair options and costs

• Consult with technicians to provide accurate service outcomes

• Inform customers about potential cost savings and warranty protections

• Manage service center scheduling and workflow efficiently

• Keep customers updated on service changes and vehicle readiness

• Assist customers in deciding on repair options

• Maintain facility cleanliness and organization

Requirements:

• Typing speed of 40+ Words Per Minute

• Verifiable shop experience as Front Desk Sales/Advisor Sales/Management

• Eligibility to work in California

• Familiarity with repair and labor guides such as AllData or Mitchell products

• Knowledge of the B.A.R. Write it Right standards

Why Join Us:

• Paid time off, health, dental, and vision insurance

• 401k with matching, referral program, and employee discounts

• Enhance your skills in customer service and automotive industry knowledge