Tampa (813) 623-3571Tampa@certifiedfleetservices.comSarasota (941) 531-5151Sarasota@certifiedfleetservices.comFort Myers (239) 234-1077FtMyers@certifiedfleetservices.comCareers at Certified Fleet Services - Tampa, FL $50,000.00 –$90,000.00Per yearJob Description If you believe you have the skills to be part of the Certified Fleet Services team, please complete the contact form and upload your resume on this page. We will review your response and contact you to arrange an appointment for you to stop by and fill out an application. Thank you for your interest in Certified Fleet Services.At Certified Fleet Services, we're more than just a repair and maintenance facility — we're a driving force propelling careers forward. As a leading provider of full-service fleet repair and maintenance, we're experiencing exponential growth day by day. Our mission is simple yet powerful: to get our customers back on the road faster, ensuring their businesses keep moving seamlessly.What sets us apart is our unwavering commitment to discipline and accountability in everything we do. From the smallest maintenance task to the most complex repair, we approach each job with precision and dedication. But our dedication doesn't stop there. We're equally committed to the success and fulfillment of every member of our team.At Certified Fleet Services, we believe in empowering our team members to reach their personal, professional, and financial goals. Through collaborative effort and shared vision, we create an environment where each individual can thrive and grow. Whether you're a seasoned technician looking to elevate your career or a newcomer eager to learn the ropes, we provide the support, resources, and opportunities you need to succeed.Join us in our mission to drive success — both for our customers and for every member of our team. Together, we'll pave the way for a brighter future on and off the road.Service Advisor Job Description: The Service Advisor coordinates heavy diesel vehicle services and repairs. They help address vehicle performance issues for customers and draft service cost estimates that carefully detail fees for supplies, materials, and time/labor. Service advisors also field customer complaints and offer cost savings or discounts when appropriate. The Service Advisor position is an exempt position eligible to receive commission.Service Advisor Performance Objectives: Greet the customer and gather information to determine what service they are in need ofReview and verify vehicle warranty protections and service contract coverage when developing cost estimates, work orders, and other paperwork related to necessary repairsLeverage technology and product knowledge to clearly address customer needs and share the status of service appointmentsSchedule appointments for service techniciansResolve customer complaints and make follow-up calls to facilitate a positive service center experienceLead vehicle pick-up efforts by coordinating efforts with vehicle service porters and customersManage all service paperwork, including repair orders, invoices, and maintenance recordsOther duties as assigned Service Advisor Key Competencies:The requirements listed below are representative of the knowledge, skill, and/or ability required to be successful in this role, but are not necessarily all inclusive.Bi-lingual in English and SpanishAdvanced knowledge of vehicle maintenanceExperience successfully maintaining a positive attitude while working in a team environment with competing prioritiesStrong computer skills and highly proficient in MS Office Suite, Windows, Google SuiteAbility to think critically, in the assessment of materials that will help the team understand new concepts and proceduresOutstanding organization and administrative accountabilityStrong written and verbal communication skillsAbility to read, interpret, and create documents such as safety rules, procedure manuals, and written correspondenceAttend and participate in internal meetings and complete required trainingsService Advisor Education and Experience: GED or High School Diploma preferredMinimum 3 years of vehicle service writing/advising experience preferredCurrent Driver's License & Clean Driving Record preferredExperience working with team members across multiple functional roles preferredService Advisor Physical Requirements: Ability to spend prolonged periods of time standing, sitting, or walkingAbility to work in enclosed environments exposed to excessive noise, automotive shop environment, and cold or heatMust be able to lift at least 50lbsReasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements.Affordable Health InsuranceHSAFSAVisionShort Term and Long Term DisabilityLife InsuranceCritical Illness InsuranceHospital Indemnity InsuranceEmployee Discount NetworkPet InsuranceIRA with Company MatchPaid HolidayPTOCOMMITMENT TO DIVERSITY As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Certified Fleet Services recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability.Job Type: Full-timePay: $50,000.00 – $90,000.00 per yearEmployee assistance programHealth insuranceHealth savings accountLife insurancePaid time offVision insuranceUse this form to contact usIn addition to a great work environment these are some of the benefits we offer Certification Reimbursement Plan Insurance Plans for Medical, Vision and Dental#J-18808-Ljbffr