| Location | Aurora, CO |
| Salary | $80,000–$240,000 Per Year |
Stevinson Toyota East is seeking an experienced Service Advisor to join our team!A True CAREER Opportunity with Extensive Advancement Opportunities!Our dealership is growing, and this position is available due to continued growth and internal promotions. Join a team where hard work is recognized, career development is encouraged, and success leads to new opportunities.Previous dealership Service Advisor experience is required.Compensation: $80,000-$240,000 annually based on performance (compensation is comprised of an hourly guarantee and commission, as determined by the pay plan).Work Hours: Full-time schedule as defined.Do you have a passion for providing exceptional guest experiences, building lasting customer relationships, and making a positive impact every day? As a Service Advisor, you'll play a vital role in delivering an outstanding ownership experience by serving as the trusted link between our customers and our service team.If you're looking for an opportunity to be appreciated and invested in throughout your career, your search is complete. We have a long history of providing outstanding career opportunities for individuals who want to grow within the company. Our continued dealership growth and promote-from-within culture create real opportunities for advancement.We are looking for an energetic, customer-focused Service Advisor who is committed to delivering exceptional service, exceeding customer expectations, and helping us continue to redefine the dealership service experience.If you're ready to join a growing dealership where your success is recognized and your career can thrive, apply today and become part of the Stevinson Toyota East team!
Greet customers in a timely, friendly manner and obtain pertinent vehicle informationActively promote and build rapport with the customerAdvise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specificationsGenerate and provide customer with a complete and accurate estimate of repairEstablish and communicate completion time of repair with customer and technicianAnswer incoming service callsMaintain and schedule service appointmentsFollow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)Strictly follow the manufacturer's warranty guidelines and proceduresConduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scoresComply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and propertyMust be able to manage in a fast paced work environment with limited supervisionMust have great customer service, phone and computer skillsPrevious automotive Service Advisor experience heavily preferredMust be a minimum of eighteen years of ageMust have a valid driver's licenseMust be able to pass pre-employment screening (background & drug test)
Company Benefits:Pay and Recognition:
Paid holidays & paid time offPaid trainingStock Awards(select management and front-line team member's eligible
Insurance / Retirement:
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plansUp to 12 weeks paid pregnancy leave (disability leave)Paid Parental LeaveHealth savingsFlex spending accounts (tax free)Short-term and Long-term disability plansLife Insurance (Whole Life and Term)401k with company matchPet InsuranceLegal Insurance
Learning, Tuition Assistance and Career Development:
Digital career path tool to assist with career developmentContinuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities Additional advantages:
Student loan relief resourcesEmployee assistance programEmployee discounts on parts and service repairsScholarship awardsOpportunities to join our community service initiatives, which includes paid volunteer hoursAggressive Employee referral program with bonus opportunities
Applications will be accepted and candidates will be reviewed in an ongoing basis until the position is filled.INDADVISOR