Service Advisor

Crain Automotive

Springdale, Arkansas

JOB DETAILS
SKILLS
Accounts Receivable, Automotive Industry, Automotive Repair and Maintenance, Calendar Management, Communication Skills, Cost Estimates, Customer Relations, Customer Satisfaction, Customer Support/Service, Identify Issues, Order Management, Problem Solving Skills, Repair Orders
LOCATION
Springdale, Arkansas
POSTED
Today

Service Advisor at Crain Buick GMC of Springdale

Location: 6372 W Sunset Ave, Springdale, AR, 72762

Job Description:

We are seeking a skilled and customer-focused Service Advisor to join our team at Crain Buick GMC of Springdale. As a Service Advisor, you will be responsible for greeting customers, identifying vehicle problems, recommending services, explaining costs and repairs, creating and managing repair orders, ensuring customer satisfaction, scheduling appointments, and more.

Key Responsibilities:

  • Greet customers and listen to their vehicle concerns
  • Identify vehicle problems and recommend appropriate services
  • Explain cost estimates and repairs to customers
  • Create and manage repair orders accurately
  • Ensure customer satisfaction throughout the service process
  • Schedule appointments for service and repairs

Skills and Qualifications:

  • Previous experience as a vehicle service advisor
  • Excellent customer service and communication skills
  • Strong problem-solving abilities
  • Knowledge of automotive repairs and maintenance
  • Ability to work in a fast-paced environment

About the Company

C

Crain Automotive