SERVICE ADVISOR IMMEDIATE HIRING
Mike Terry Ford
1712 E Milam St, Mexia, TX 76667
Mike Terry Ford is actively seeking a professional, personable Service Advisor to join our growing team. This is a high-impact, customer-facing role where you will serve as the critical link between our customers and service technicians.
If you have strong communication skills, automotive knowledge, and thrive in a fast-paced dealership environment - we want to talk to you immediately.
POSITION SUMMARYAs a Service Advisor, you will be responsible for delivering an exceptional customer experience while coordinating service repairs from start to finish. You will guide customers through the service process, ensure accurate communication with technicians, and help drive service department efficiency and profitability.
RESPONSIBILITIESGreet customers promptly and professionally, directing them through the service process
Listen carefully to customer concerns and accurately document vehicle issues
Schedule service appointments, vehicle drop-offs, and pick-ups
Consult with technicians regarding required repairs and alternative solutions
Provide detailed cost estimates and timelines for repairs
Verify warranty and insurance coverage when applicable
Conduct vehicle inspections and occasional test drives
Communicate repair updates and completion times to customers
Upsell services, maintenance packages, and parts when appropriate
Maintain strong customer relationships to drive repeat business
Manage workflow and ensure efficient scheduling of the service department
Coordinate parts ordering and ensure availability for repairs
Process service payments and ensure all charges are clearly explained
Automotive dealership or service experience preferred
Strong understanding of automotive systems and repair processes
Excellent customer service and communication skills
Ability to multitask in a fast-paced environment
Strong organizational and problem-solving skills
Experience with dealership software/CRM systems is a plus
Professional appearance and demeanor
$75,000 $120,000+ annual income potential
Performance-based pay structure with strong earning upside
Full benefits package (medical, dental, vision)
Paid training and ongoing career development
Stable, high-volume service department
Established, reputable dealership with strong community presence
High-volume service department with consistent work
Positive, team-oriented work environment
Opportunity for long-term career growth
We are scheduling interviews immediately.
Apply now at NATAToday.net
or send your resume directly to:
brandy@natatoday.net