| Location | Vista, California |
| Website | https://www.normreeves.com/about-us |
Location: Vista, CA| Type: Onsite; Full Time | Compensation Range: $60,000 - $125,000
As a Service Advisor at Norm Reeves Honda Vista, you're at the center of the action! From a busy service drive and unexpected repairs to helping guests get back on the road, no two days are ever the same.
We're looking for an experienced Service Advisor who enjoys the fast pace of the automotive industry, knows how to balance guest expectations with service department demands, and takes pride in delivering results. If you're great at building relationships, confident in your ability to sell service, and thrive in an environment that keeps you on your toes, we'd love to meet you!
What You'll Do:
Create a great first impression by welcoming guests and making their service experience seamless from start to finish
Build trust and drive service sales by recommending maintenance and repairs based on each guest's needs
Serve as the key connection between guests and technicians, ensuring clear communication throughout the repair process
Prepare accurate repair orders, manage service timelines, and keep guests informed every step of the way
Navigate the unexpected, from repair delays to last-minute changes, with professionalism and a solutions-focused approach
Build lasting guest relationships while meeting sales, productivity, and customer satisfaction goals
What You’ll Need:
Previous Automotive Service Advisor experience is required
Strong automotive service knowledge and a proven ability to drive sales
Excellent communication skills and a talent for building guest relationships
Ability to multitask, solve problems, and thrive in a fast-paced service drive
A positive, team-first attitude with a strong sense of accountability
Full-time availability, minimum age of 18, and a valid driver's license with an acceptable driving record
Benefits & Employee Perks
Medical, Dental, Vision, and Complimentary Life Insurance
401k Matching and FSA
Tuition Reimbursement
Paid Time Off (accrues)
Supplemental Insurance (Hospital, Accident, Critical Illness)
Discounts on Vehicles, Services, and Parts
Tips for a Successful Application & Interview Process:
Bring Your Best Resume – Upload your most recent version so we can see all you've accomplished
Transitioning from Another Industry? – A cover letter helps! Use it to highlight transferable skills that make you a great fit
Dress to Impress – First impressions count. Dress professionally and bring your authentic self