Service Advisor

Fay Myers

  • Greenwood Village, Colorado
  • 30+ days ago

    Highlights

    Determining and recommending needed maintenance base on age, mileage and history of vehicle. Verifying that the final invoice reconciles with the work performed on the repair order.

    Numbers & Facts

    LocationGreenwood Village, Colorado

    Description

    Job Description:

    Location: 9700 E Arapahoe Rd Greenwood Village, CO 80112

    Employment Type: Full Time, Tuesday - Saturday Schedule

    Position Type: Base pay + Commission

    Pay Range: $50,000 - $100,000 Annually

    Applications for this posting are accepted on an ongoing basis

    Service Advisor responsibilities

    • Greeting customers promptly

    • Obtaining customer and vehicle information

    • Clearly reporting all vehicle symptoms as described by the customer

    • Determining and recommending needed maintenance base on age, mileage and history of vehicle

    • Prepare a complete and accurate estimate of cost for labor and parts

    • Communicate with the technicians

    • Keep an even and organized flow of service to technicians

    • Establish follow up time

    • Monitor the progress of each vehicle throughout the day, and updating customers frequently

    • Verifying that the final invoice reconciles with the work performed on the repair order

    • Explaining all completed work and charges to customers

    • Perform other tasks as assigned

    Job Requirements

    • Proven record of achieving exceptional Customer Satisfaction

    • Experience as a Service Advisor, customer service classes

    • Minimum 2 years technical experience or on the job training

    • Above average energy level

    • A desire for a long-term career with a growing organization

    • Personal and professional integrity

    Benefits

    • Medical, Dental and Vision Insurance

    • Life Insurance

    • 401(k) with company match

    • Paid Time off

    • Short term and long-term disability

    • Accident Insurance

    • Critical Illness Insurance

    • Overtime available

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