Benefits:- Health insurance
- Paid time off
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
About Us:
Dave's Auto Center is a fast-growing, family-owned automotive and engine shop based in Utah. With over 35 years in business, we specialize in full-service automotive repair, diesel and gas engine building, performance upgrades, and custom engine manufacturing.
We pride ourselves on craftsmanship, transparency, and real-world expertise—backed by a strong social media presence reaching millions of customers nationwide. Our mission is simple: do the job right, treat customers fairly, and build long-term trust.
Position Overview:
We're looking for a motivated, organized, and customer-focused Service Advisor to join our team full-time. This position serves as the primary point of contact between our customers and technicians, helping guide customers through the repair process while ensuring an exceptional customer experience.
The ideal candidate is an experienced advisor, excellent communicator, thrives in a fast-paced environment, and has a passion for automotive service and helping people.
Key Responsibilities:
Greet customers and provide a professional, welcoming experience
Answer incoming phone calls, emails, and customer inquiries
Schedule appointments and manage workflow efficiently
Write repair orders and accurately document customer concerns. Experience in Tekmetric is ideal, but not necessary
Communicate with technicians to understand vehicle diagnoses and repair recommendations
Present estimates and repair options to customers clearly and professionally
Maintain regular communication with customers throughout the repair process
Coordinate vehicle pick-up, delivery, and payment processing
Part ordering knowledge and management
Ensure repair orders are accurate, complete, and properly closed out
Help maintain high customer satisfaction and positive online reviews
Work closely with management and the service team to maximize efficiency and customer experience
What We're Looking For:
Strong communication and customer service skills
Automotive service experience
At least intermediate automotive and diesel knowledge
Ability to explain technical information in a way customers can understand
Strong organizational skills and attention to detail
Comfortable using computers, shop management software, and digital communication tools
Ability to multitask and perform well in a fast-paced environment
Positive attitude, strong work ethic, and team-oriented mindset
Sales-oriented approach focused on educating and helping customers
Why Join Us:
Join a growing automotive company with a strong national brand presence
Competitive pay with performance-based earning opportunities
Work alongside experienced technicians and industry professionals
Fast-paced, team-oriented environment with opportunities for advancement
Be part of a company built on integrity, craftsmanship, and customer trust
Opportunity to grow with one of the fastest-growing automotive and engine brands in the region