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Bob Boyte Honda - Brandon is seeking a dedicated and customer-focused Service Advisor to join our team in Brandon, MS. In this role, you will be the primary point of contact for customers bringing their vehicles in for service, ensuring a seamless and positive experience from start to finish. Your expertise and communication skills will help drive customer satisfaction and support the overall success of our service department.
Responsibilities
- Greet customers promptly and warmly when they arrive for service appointments.
- Assess customers’ vehicle service needs and communicate effectively with both customers and technicians.
- Provide accurate cost estimates and service timelines to customers.
- Manage service orders and ensure all paperwork is complete and accurate.
- Follow up with customers regarding service status and recommendations for future maintenance.
- Resolve customer concerns and complaints professionally and efficiently.
- Maintain up-to-date knowledge of Honda vehicles, service procedures, and warranty policies.
Requirements
- Previous experience as a Service Advisor or in a customer service role within the automotive industry preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Proficiency with computer systems and service management software.
- Valid driver’s license and clean driving record.
- Commitment to delivering exceptional customer service.
Benefits
- Competitive annual salary ranging from $50,000.00 to $100,000.00 based on experience and performance.
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings plan with company match.
- Paid Vacation.
- Employee discounts on vehicle purchases and services.
- Opportunities for training and professional growth.
About the Company
Bob Boyte Honda - Brandon is a trusted automotive dealership committed to providing outstanding service and quality vehicles to the Brandon community. Our team values integrity, professionalism, and a customer-first approach. We pride ourselves on fostering a supportive work environment where employees can thrive and grow their careers.
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