Service Advisor - Automotive ( experience Required )

This role is ideal for a professional advisor who understands dealership operations, customer communication, and how to drive service sales while maintaining high CSI. Autos of Chicago is seeking an experienced Automotive Service Advisor to join our growing service department.

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule
• Health insurance

Autos of Chicago is seeking an experienced Automotive Service Advisor to join our growing service department. This role is ideal for a professional advisor who understands dealership operations, customer communication, and how to drive service sales while maintaining high CSI.


***Experience Required - Dealer Track Experience Required***


Responsibilities

• Greet customers and accurately assess service needs
• Write repair orders and clearly explain recommended services
• Communicate with technicians regarding diagnostics and repair status
• Upsell maintenance and repair services ethically and professionally
• Maintain strong customer relationships and high CSI scores
• Ensure accurate documentation and billing
• Follow dealership processes and compliance standards

Requirements

• Minimum 2+ years experience as an Automotive Service Advisor (required)
• Dealership experience strongly
• Strong communication and customer service skills
• Ability to handle a fast-paced environment
• Basic automotive knowledge (diagnostics, maintenance, repair flow)
• Valid driver’s license