| Location | Waukesha, Wisconsin |
Location: International Mercedes-Benz/Sprinter
Employment Type: Full-Time
Compensation: Competitive pay + benefits
International Mercedes-Benz, a premier destination for luxury automotive service, is looking for a motivated and customer-focused Service Advisor Assistant to join our dynamic team. If you thrive in a fast-paced, high-end service environment and have a passion for delivering exceptional customer experiences, we want to hear from you!
Support the Sprinter Service Advisor and or Advisors in daily operations and customer interactions
Greet clients, assist with vehicle check-in, and ensure a smooth intake process
Communicate service updates to customers via phone, text, and email
Coordinate vehicle movement between service lanes, technician bays, and the car wash
Prepare repair orders and ensure documentation accuracy
Maintain a clean, organized, and welcoming service reception area
Assist with loaner vehicle coordination and key management
Strong communication and organizational skills
Energetic, detail-oriented, and eager to learn
Ability to multitask in a high-volume environment
Valid driver’s license and clean driving record required
Familiarity with Mercedes vehicles or CDK software system
Competitive hourly wage
Full benefits package (medical, dental, vision, 401k)
Paid training and advancement opportunities
Employee discounts on parts, service, and vehicles
A team culture that values excellence and growth
Be part of a brand that stands for performance, precision, and prestige. As a Service Advisor Assistant, you’ll play a vital role in delivering the premium experience our Mercedes clients expect — and deserve.