Communication Skills, Customer Satisfaction, Dental Insurance, Diversity, Driver's License, Organizational Skills, Repair Orders, Training/Teaching, Vision Plan
Automotive Service Advisor – Melloy Ford (Albuquerque / Los Lunas)
Melloy Auto Group is a family-owned dealership serving New Mexico for over 60 years. We're looking for a service advisor who can manage a busy drive, communicate clearly, and keep customers informed without letting things fall apart.
You'll be working with a steady flow of customers, experienced technicians, and a process that's built to keep work moving.
You'll also be representing Ford Motor Company products, with access to factory training and support.
What You'll Do
- Greet customers and write repair orders accurately
- Listen to concerns and translate them into clear work instructions
- Provide estimates, timelines, and regular updates
- Recommend maintenance based on mileage, history, and condition
- Coordinate with technicians to keep jobs on track
- Close repair orders and explain completed work clearly
- Follow up with customers to ensure satisfaction
What We're Looking For
- Service advisor experience preferred (automotive strongly preferred)
- Strong communication and organization skills
- Ability to handle a fast-paced service drive without losing track of details
- Familiarity with systems like CDK or Reynolds & Reynolds is a plus
- Valid driver's license
- Professional, reliable, and consistent
What You Get
- Base pay + commission/bonus structure
- Health, dental, and vision insurance
- 401(k) plan
- Paid time off and holidays
- Ongoing training and development
- Stable, high-volume environment
Why Melloy
We've been here over 60 years. We're not reinventing the wheel every month or chasing gimmicks. If you can stay organized, communicate well, and handle the pace, you'll do well here.
Equal Opportunity Employer. We're committed to a workplace where everyone gets a fair shot.
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.