Link-Belt Mid-Atlantic is a construction equipment company offering sales, rentals, parts, and service. Our legacy is built on quality products and customer satisfaction. Currently we have a Service Administrator role open at our Frederick, MD branch. Job Description Summary Provide administrative support to service department Essential Job Functions Include: - Assist Manager in all service-related paper flow and procedures.
- Open service work orders, track the progress of each by posting the related labor hours and sublet charges, review with Manager for accuracy and close them upon completion.
- Prepare and process all service invoices and credit memos in a timely manner and in accordance with policies established by the accounting department.
- Assist Manager on service-related phone calls and scheduling as needed.
- Monitor labor and other charges stored in work-in-process for accuracy, and to ensure the timely closure of completed repairs.
- Monitor and track all campaigns.
- Maintain mechanic information, driving records and monitor electronic logs.
- Track rental returns and coordinate with Manager to ensure timely repairs.
- Run the WIP report once a week to review with Manager.
HS Diploma or GED Experience 1 or more years of experience in service and equipment industry, preferably with heavy equipment Skills - Proficient in Microsoft Word, Excel and Outlook
- Detail oriented with ability to multitask with frequent interruptions
- Communicate professionally and effectively within organization and with customers
Compensation and Benefits - This position offers a pay range of $28 - $34 hourly depending upon experience
- Complete benefits package to include medical, dental, vision, and life insurance, both short-term and long-term disability, 401(k) with company match, paid vacation and holidays.
*Link-Belt Cranes does not accept unsolicited resumes or calls from third-party recruiters or employment agencies*
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