Benefits:- Paid Vacation
- Paid Holidays
- 401(k) matching
About the Role:Jacks Electric LLC is looking for a motivated and organized Service Administrator to join our growing team in West Palm Beach, FL! This is a fantastic opportunity to play a key support role in a fast-paced electrical services company where your coordination skills and attention to detail will make a real impact every day. This is a Monday - Friday from 8:00 am - 5:00pm position with 1 hour for lunch.
Responsibilities:- Assist with scheduling service technicians for service jobs
- Submit Permits and NOC's and follow up
- Coordinate with FPL and No Cuts
- Answer incoming calls, respond to customer inquiries, and provide excellent front-line customer service
- Manage work orders from creation to completion, ensuring accurate documentation
- Coordinate with field technicians to track job status and communicate updates to customers and management
- Maintain and update customer records and service boards
- Support the office with administrative tasks and office coordination
Requirements:- Prior experience in a service administrative role — electrical or trades industry a plus
- Strong organizational skills with the ability to manage multiple priorities simultaneously
- Excellent verbal and written communication skills
- Customer-focused attitude with a professional and friendly demeanor
About Us:Jacks Electric LLC is a trusted electrical services provider proudly serving the West Palm Beach, FL area. We've built a strong reputation with our customers by delivering reliable, high-quality electrical work with a commitment to safety and professionalism. Our team is our greatest asset, and we foster a supportive work environment where employees are valued and given the tools they need to succeed.