Service Account Manager

MMC Contractors

Las Vegas, NV

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JOB DETAILS

SKILLS

Accounting Software, Best Practices, Billing, Capital Budgeting, Change Requests/Orders, Cold Calling Skills, Communication Skills, Construction, Contract Review, Corporate Policies, Customer Relations, Customer Relationship Management (CRM), Detail Oriented, Develop and Maintain Customers, Driver's License, Establish Priorities, Follow Through, Lift/Move 25 Pounds, Maintenance Services, Microsoft Office, Military, Multitasking, Negotiation Skills, Organizational Skills, Physical Demands, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Profit & Loss Management, Progress Reports, Project Tracking, Proposal Writing, Purchase Orders, Request for Proposals (RFP), Sales, Sales Closing Skills, Sales Management, Sales Pipeline, Scaffolding, Schedule Development, Team Building, Team Lead/Manager, Time Management, Training Program, Typing, Willing to Travel, Writing Skills

LOCATION

Las Vegas, NV

POSTED

2 days ago

Work hard, have fun! At Cerris Systems, we believe in delivering quality craftsmanship while having fun along the way. Our group of construction companies prides itself on our almost 100-year history, our employee ownership structure, and our competitive pay and benefits. From the moment you start working with us, we've got your growth in mind. We believe Cerris isn't just a great place to start your career – it's a great place to watch it advance for years to come.

Come build the Extraordinary with us. Apply today!

Nature of Work

Develop, service, and maintain the relationship and business for a client or group of clients related to service and/or special projects.

Essential Duties & Responsibilities

Manage overall client relationship or multiple client relationships.
Responsible for continued development of client relationships.
Identify and qualify new sales leads through various methods (cold calling, networking, referrals, etc.)
Maintain an organized and up-to-date sales pipeline, tracking progress and reporting to management.
Negotiate terms and pricing with clients, prepare estimates, write proposals, and present solution(s) aiming to close deals that are beneficial to both the client and the company.
Review and develop solutions for client's needs.
Establish capital budgeting for clients.
May be required to oversee execution of work.
Approve vendor or subcontractor invoices.
Review and respond to client requests for proposals.
Preliminary review of contracts, purchase orders, & change orders per company policy limits
May create and manage scheduled maintenance agreements for clients.
Support the dispatch of service technicians and other related trades people for client projects.
Track and manage profitability of client base utilizing company accounting system.
Coordinate jobsite activities such as deliveries, rigging, equipment, tools, etc.
Perform other administrative activities including, but not limited to, drafting and responding to emails, electronic filing, and working with internal and external clients.
Maintain a valid driver's license and satisfactory driving record which, per Company's vehicle policy, allows operation of a company vehicle.
Exercise initiative or, as directed, perform additional duties to meet the needs of the organization.

Qualifications

Ability to perform work accurately and completely, and in a timely manner
Strong communication skills, verbal and written
Ability to understand and implement best practice standards
Knowledge of organizational structure and available resources
Ability to quickly and effectively solve complex problems
Ability to deliver quality through attention to detail
Organizational skills
Listening skills
Ability to adapt to change and stress in the work environment and manage competing demands while maintaining high performance levels
Ability to be proactive and resourceful
Ability to follow-up on inquiries in a timely manner
Ability to prioritize multiple projects
Proficiency in MS Office and all other company utilized software
Ability to build relationships with team members that transcend a project
Ability to build relationships and collaborate within a team
Ability to learn and use a variety of software, tools, and systems necessary to meet business needs
Knowledge of construction industry terminology and documents

Education

Bachelor's degree from a four-year college/university or equivalent experience.

Experience

4+ years of sales or trade related work experience required.
Other work-related experience such as military, public service, on the job training programs, etc. may meet this requirement as determined by local management.

Physical Demands and Working Environment

Requires occasional travel to job sites with periods of overnight travel
Normal office environment
Periods of time walking on construction sites
Must be able to lift up to 25 pounds
Frequent activity: sitting, viewing, and typing on computer screen
Occasional activity: standing, walking, bending, reaching above shoulder, climbing and balancing, stooping, kneeling, crouching, and/or crawling
At times will be required to use a ladder and work at tall heights (i.e. roof top, access ladders, scissor-lift, scaffolding)
Safety-sensitive position that requires extreme focus and attention to safety hazards and safety
protocols.

Cerris and its subsidiary companies are an Equal Opportunity Employer-EEO/AA/M/F/D/V/VEVRAA

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Service Account Manager

MMC Contractors

Las Vegas, NV

About the Company

MMC Contractors

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