Service Account Manager

Service Account ManagerBuild Whats Next with JamarFor more than a century Jamar has built its reputation by delivering dependable solutions and developing lasting customer relationships. As a Service Account Manager youll serve as a trusted partner to our clients-anticipating their needs coordinating effective solutions and helping them plan for the future. Youll work alongside experienced service and operations teams while strengthening relationships expanding accounts and directly influencing the customer experience. If youre proactive relationship-driven and skilled at turning complex needs into practical solutions youll find a rewarding career here.At a GlancePay 63300-94900 annual salary dependent on relevant knowledge skills training experience and market conditions.Employment Type Full-Time ExemptLocation On-SiteDuluth MNTravel Approximately 50 to localregional client sitescustomer locations.Required Experience 2 yearsSchedule Standard full-time schedule. Work hours may occasionally vary to support customer needs travel service requirements and operational priorities.Benefits Start First of the month following 20 calendar days from date of hire.What Youll DoBuild and maintain strong relationships with customers serving as their primary point of contact.Meet with clients to understand their needs goals and long-term facility plans.Manage preventive maintenance and service agreements ensuring customer requirements are understood and supported.Partner with internal service and operations teams to coordinate solutions and resolve customer concerns.Identify opportunities to strengthen client relationships expand services and support account growth.Monitor account performance prepare customer reports and provide recommendations based on customer needs and market trends.Travel regularly to customer sites throughout the local and regional service area.What Were Looking ForWe are looking for a relationship-driven Service Account Manager who understands the HVAC or building services industry and enjoys helping customers solve problems plan ahead and achieve their operational goals.Required QualificationsTwo or more years of experience in the HVAC industry or a related sector including client account management with the ability to apply industry knowledge and provide strategic guidance to customers.Proficiency in Microsoft Office Suite including Word Excel and PowerPoint.Experience using CRM systems or similar tools and processes to manage customer accounts and track account activity.Demonstrated ability to build maintain and effectively manage client relationships.Strong skill in identifying customer needs and translating them into practical actionable solutions.Must possess and maintain a valid drivers license.BenefitsThis position is eligible for discretionary bonus and profit sharing based on company performance in addition to other benefits that support the total well-being of you and your family. Some benefits includeComprehensive Health Coverage Medical Dental & Vision OptionsEmployer-Paid Coverage Group Term Life Short & Long-Term Disability Coverage401K with Employer MatchDiscounted Company Stock Employee Stock Purchase PlanProfit SharingGenerous Paid Time Off & Paid HolidaysEmployee Referral Bonus ProgramRobust TrainingDevelopment & Professional Growth OpportunitiesExclusive Discounts Access to Perks Marketplace Discount ProgramCompany Engagement and MoreAbout JamarJamar is a solution-focused specialty services provider with a strong regional presence and national reach. We deliver dependable industry-leading results through innovation safety and field leadership. Our diverse and passionate team thrives on collaboration values relationships and is committed to making a positive impact. We are driven by growth excellence and the belief that the best ideas come from diverse perspectives.Ready to ApplyIf you are a proactive relationship-driven professional who enjoys helping customers solve problems plan ahead and get the most value from their service partnerships we invite you to apply. Join Jamar and help build lasting customer relationships while growing your career in the HVAC and mechanical services industry.Apply today at jamarcompany.comcareers and discover what a career with Jamar can offer.All offers of employment are expressly contingent upon the satisfactory completion in accordance with Company policy of a pre-employment drug screening and background check.This position is not eligible for sponsorship.The Jamar Company is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will be considered for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.If you are a person with a disability and need assistance with the application process or if youre experiencing difficulty using our website to apply for a position please reach out to our Human Resources department at careersjamarcompany.usIf youd like more information on your EEO rights under the law please click