Server

Handle guest complaints in a timely manner, inquire about the quality of the dining experience, thank guests, and invite them to return. Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more.

Benefits:

• Employee discounts
• Paid time off

Company Overview
Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one. This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile.

Job Summary
Responsibilities

• Develop and maintain professional functional working relationships with IHOP Team Members and guests.
• Execute the service standards per IHOP SOP to ensure a high‐quality guest experience.
• Handle guest complaints in a timely manner, inquire about the quality of the dining experience, thank guests, and invite them to return.
• Communicate guest food orders and service requests in an accurate and timely manner.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and maintaining cash control.
• Stock and rotate all needed supplies in the service areas and dining room.
• Comply with all federal, state and local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines.
• Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor.

Qualifications

• Prior experience as a server is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must maintained an active WA food handler permit
• Must be a team player.

Benefits/Perks

• Flexible Hours
• Extensive Training
• Real Advancement Opportunities