Server- Restaurant | Full Availability

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Server- Restaurant | Full Availability

Grand Hyatt

Grand Hyatt at SFO

US - CA - San Francisco

Bars/Restaurants/Outlets

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Req ID: SAN035640

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Summary

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Step off AirTrain and into the lobby of Grand Hyatt at SFO. Enjoy luxury hotel rooms and suites that feature stunning views of the bay and airport through soundproof floor-to-ceiling windows. Enjoy culinary delights or have a drink with friends in our bar without ever leaving the airport or take the train to the heart of San Francisco.

Quail + Crane offers an elevated dining experience featuring menus inspired by the bounty of Northern California and the cooking traditions of Asia. The restaurant's rotating menus blend Eastern and Western influences, with locally sourced ingredients and internationally inspired dishes served in a refined, upscale setting overlooking the airport runways.

This role is ideal for a hospitality professional with strong fine dining experience, exceptional attention to detail, and a genuine passion for thoughtful, personalized service. The Server will play an important role in delivering a polished guest experience throughout breakfast, lunch, dinner, and special service periods at Quail + Crane.

Awards and Recognition

Grand Hyatt at SFO and Quail + Crane are proud to be associated with award-winning hospitality and dining recognition, including:

• Grand Hyatt at SFO - Best Airport Hotel in North America at the 2026 World Airport Awards; Ranked No. 2 Worldwide.
• SkyTrax Passengers' Choice Award for "The World's Best Airport Hotels 2024."
• Luxury & Lifestyle Awards - "Best Luxury Airport Hotel in the USA 2024."
• San Francisco Design Week Honorable Mention for Twincrafts and Quail + Crane.

Key Responsibilities

• Provide attentive, polished, and professional fine dining service to guests at Quail + Crane.
• Greet guests warmly and guide them through a refined dining experience.
• Take orders accurately and communicate dietary restrictions, allergies, and special requests to culinary colleagues.
• Deliver food and beverages with proper timing, presentation, and sequence of service.
• Maintain strong menu knowledge, including ingredients, preparation methods, wine pairings, and daily specials.
• Anticipate guest needs and respond promptly to requests throughout the meal.
• Maintain a strong sense of table maintenance, including clearing courses, replacing silverware, refreshing beverages, and ensuring tables remain clean and guest-ready.
• Support breakfast, lunch, dinner, sushi, wine, and bar service as assigned.
• Process checks accurately and follow proper payment, room charge, and cash handling procedures.
• Partner closely with hosts, server assistants, bartenders, culinary colleagues, and restaurant leadership.
• Maintain cleanliness and organization of the dining room, service stations, and assigned work areas.
• Follow all hotel, restaurant, food handling, sanitation, and responsible alcohol service standards.
• Communicate guest feedback, concerns, and operational issues promptly and professionally.
• Perform opening, closing, and side work duties as assigned.
• Maintain a polished appearance and hospitality-first attitude at all times.
• Perform other food and beverage duties as assigned.

This is an hourly position with a compensation of $19.35 per hour.

We Offer Excellent Benefits:

• Free Room Nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• 401K with company match
• Paid vacation, sick days, and holidays
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

Why make a good decision when you can make a Classic one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Classic beginning in your next career? Apply today at careers.hyatt.com.

Qualifications

• Previous fine dining, upscale restaurant, luxury hotel, or high-volume restaurant server experience required.
• Strong knowledge of sequence of service, table management, menu presentation, and guest engagement.
• Experience with wine service, beverage knowledge, and upscale guest interaction preferred.
• Ability to work in a fast-paced, guest-facing environment while maintaining precision and professionalism.
• Excellent communication and teamwork skills.
• Strong attention to detail, organization, and hospitality standards.
• Ability to anticipate guest needs and deliver thoughtful service.
• Food handler certification or ability to obtain required certification, if applicable.
• Responsible alcohol service certification or ability to obtain required certification, if applicable.
• Must be dependable, punctual, and able to work a flexible schedule, including mornings, evenings, weekends, and holidays.
• Experience in a signature restaurant, airport hotel, or multicultural dining environment preferred.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Apply

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