Server (PT)

Shell Bay Club, located in Hallandale, FL, is pleased to announce an excellent career opportunity for a Part-Time Server! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

This is a rare and exciting opportunity to become part of an extraordinary team shaping a world-class lifestyle destination. Shell Bay is more than a private club - it's a bold vision brought to life, offering an immersive blend of elegance, energy, and exclusivity. Our members enjoy a dynamic and luxurious environment filled with exceptional

amenities, elevated service, and unforgettable experiences. From our immaculate 18-hole championship golf course to our world-class racquet facilities and meticulously curated hospitality offerings, Shell Bay redefines what it means to belong. But our greatest asset isn't our facilities - it's our people. We take immense pride in a team that is passionate, dedicated, and committed to excellence in every interaction. If you are driven to deliver impeccable service, embrace innovation, and thrive in a culture that celebrates professionalism, creativity, and purpose - we want to meet you.

At Shell Bay, you'll find a rewarding environment that values your contributions and empowers you to grow within one of the most exciting hospitality ventures in the world.

Our Principles: "Extraordinary experiences delivered by a superior team."

We live by the following values and expect every team member to embody them:

• Integrity, Honesty, and Respect in all actions

• A Positive Attitude and warm, welcoming presence

• Pride in Craft - upholding the highest standards in every task

• Teamwork and Collaboration across all departments

• Strong Work Ethic and mastery of your role

• Unwavering Commitment to Excellence in service and product delivery

• Courtesy and Professionalism with members, guests, and fellow staff

• Clear and Thoughtful Communication

• Reliability and Follow-Through on every promise

We're not simply hiring staff - we're building a team of passionate professionals who will help define the future of private club hospitality. If you're ready to be part of something truly special, we welcome your application.

Job Description

Our mission is to ensure the club members find themselves on an exceptional lifestyle enjoyment journey through their favorite sport activities combined with endless hand crafted food and beverage offerings and personalized service excellence. Our commitment to everything we do inspires us to guarantee a home of the ultimate hospitality extended to members and their guests through our bespoke service culture and curated programming.

Ideal candidates have flexible schedules with availability to work weekends and holidays, as needed. This includes competitive compensation starting at $9.00 per hour plus tips.

Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, so you can focus on the customer experience, camaraderie, and dining room management.

Responsibilities:

• Maintain a professional appearance at all times

• Provide prompt and efficient customer service

• Display knowledge of the F&B menus

• Follow steps of service and maintain high service standards as per provided training

• Take food and/or drink orders and use POS system to input orders

• Serve beverages and food dishes to guests in an accurate and timely manner

• Adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests

• Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested at comfort stations

• Suggests and serves dessert, coffee and other items as applicable and/or necessary

• Handles all cash and/or credit cards for payment following all standard operating procedures

• Keeps tables, dining room and workstation(s) sanitized and organized

• Listen and respond to guest complaints

• Performs clean-up and closing procedures as assigned by manager

• Perform all other duties assigned by supervisor or manager

Education and Experience Requirements:

• 1-2 years of food service experience
• Minimum education: High School (or equivalent) Diploma
• A thorough understanding of fine and casual dining
• Must be of legal age to serve liquor according to state law
• Possesses excellent customer service skills
• Must be dependable
• Must be able to work in a fast-paced environment
• Must have strong communication and interpersonal skills
• Must be able to work in a team environment

Working Conditions:

• Physical activity including long periods (6-8 hours) of standing, walking, bending, and scooping
• The employee will be required regularly to reach with arms and hands
• The employee occasionally will be required to lift up to 30lbs.
• Use of sight, reading, wrist movement to serve meals and beverages, operate food service equipment and clean food service areas
• Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
• Noise level is moderately quiet
• Work extended hours during golf and holiday season.
• During the season, must be able to work weekends, holidays and/or evenings if required

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits - Medical, Dental, and Vision coverage
• Retirement Benefits - 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.