As a server at Gaucho Parrilla Argentina, you are an ambassador to the brand. Having a solid understanding of the history, menus, policies, and procedures of the restaurant is paramount. With this knowledge you will be able to care for our guests with confidence!
Generally, our servers will maintain a section of tables and seats within the restaurant, interact with guests to answer questions, make suggestions and follow through with their service from greeting to the payment process.
If you are an industry professional, or simply a person that loves hospitality as much as we do, this could be the career for you. Minimum of one year server experience required
Requirements:
General Requirements include:
Positive and professional demeanor
General hygiene for a healthy lifestyle
On-time and dependable
Standing and moving around for eight hours
Organizational skills
Listening and understanding
Keeping track of many things
Following instruction
Patience and calm under pressure
Act/react quickly
Willingness to help others
Honest and reliable
Responsible with transactions and handling money
Excellent communicator
ServSafe or equivalent certification WILL be required
RAMP certification WILL be required
Responsibilities:
Primary responsibilities include:
Greeting, welcoming and introducing yourself to guests promptly
Answering questions relating to area locations, menu items, policies and procedures
Providing suggestions for menu selections
Verifying ID's for the permissible sale of alcohol
Assisting with satisfying dietary restrictions or preferences
Communicating with the Chef for special circumstances
Taking guests orders and placing them into the POS correctly
Delivering food & beverage orders promptly
Following up with guests to ensure satisfaction of food, beverage & service
Maintaining accurate record of the guests check
Presenting the check to the guest and processing the payment
Thanking guests and offering well wishes upon departure
Bussing during and resetting tables for the next party
Updating the Host Attendants with critical information
Maintaining communication with shift supervisors and managers
Assisting other employees when required or instructed
Providing an excellent customer experience
Maintaining a clean, organized and well stocked station
Polishing silverware, glassware and other requisite items for service
Performing closeout procedures for inspection before completing shifts
Gaucho Parrilla Argentina is a full-service restaurant located in the heart of the Cultural District in downtown, Pittsburgh PA. Inspired by the cuisine and culture of South America, our wood burning grill infuses the flavors and aromas of fire and smoke into our food, beverage and dining experience. We are proud to have served the community for over 12 years and look forward to growing a team of qualified industry professionals to lead our efforts into the future.