Server- Part Time

The Terraces at Los Altos - a HumanGood community

Los Altos, CA

JOB DETAILS
SALARY
$20–$24 Per Hour
JOB TYPE
Part-time
SKILLS
Allergies, Beverages, Catering Services, Cellular Telephone, Cook Dishes, Corporate Policies, Customer Support/Service, Dental Insurance, Fast Food, Food Safety, Food and Beverage Industry, HIPAA (Health Insurance Portability and Accountability Act), Health Plan, Ingredient Preparation, Nonprofit, Order Processing, Point of Sale (POS) Systems, Resolve Customer Issues, Restaurant, Safety Equipment, Sanitation, ServSafe Certification, Time Management, Vision Plan, Waitressing
LOCATION
Los Altos, CA
POSTED
1 day ago

The Waitstaff/Server’s day-to-day work includes routinely setting up, clearing and cleaning and resetting dining room. You would be taking menu orders and serving residents and guests meals in a timely and gracious manner. You will be providing quality customer service to residents and guests.

This is a Part - Time position | Schedule: Friday, Saturday, Monday 3 PM - 8 PM | Sunday 10 AM - 3 PM

Pay range:  $20 - $24 an hour depending on experience.

To be successful in the role, you would have:

  • Prior customer service experience
  • Prior food service, fast food or restaurant experience
  • Prior experience working with seniors (preferred)
  • Food Handler’s or ServSafe certification (preferred)
  • Availability that might include evenings, weekends, & holidays
  • Teens are welcome to apply! (Local regulations/restrictions may apply)

 

Work Duties:

  • Greets residents and guests promptly as they arrive at their table;
  • Records accurate food and beverage orders and input into the POS system;
  • Explains how menu items are prepared, describing ingredients and cooking methods;
  • Informs guests of daily specials, makes recommendations;
  • Attends pre-shift Showtime meetings, listening to menu descriptions and taking notes as needed to remember ingredients and allergy alerts
  • Carries service tray in correct placement of orders to facilitate service of food and beverages;
  • Works safely, consistently using designated safety equipment (personal protective equipment- PPE);
  • Completes bussing, runner, meal plater, utility and catering duties as needed or assigned;
  • Refills beverages throughout the meal service
  • Handles guest complaints in a positive and professional manner, referring to supervisor as appropriate;
  • Flexible with job duties;
  • As assigned works all shifts and holidays;
  • As assigned, performs catering function set up, break down and service;
  • Organizes tasks and completes all assigned tasks;
  • Maintains front of house and kitchen sanitation requirements;
  • Completes pre and post shift cleaning and stocking side work duties
  • Communicates appropriately with supervisors and dining room staff;
  • Listens and follows up effectively;
  • Set tables with silverware, saucers, bread plates, cups, water glasses, etc.;
  • Fill water pitchers, coffee pots, napkin and bread baskets; prepares juice and milk or milk carts; folds napkins; places butter and creamers, jellies; prepares and oversees buffets and salad bars;
  • Wait on residents, taking orders, serving food, beverages, and desserts; serves up desserts and salads; cleans off dishes as resident’s finish eating;
  • May prepare trays and tray tags for next meal; may serve on tray line,
  • May prepare and deliver snacks;
  • Keep accurate meal counts;
  • Handle food in accordance with sanitary and recognized food serving standards;
  • Responsible for adhering to HIPPA privacy rules and company policies, procedures and practices which require that resident-identifiable health information will only be used to perform the essential functions of this job.
  • Perform related duties as assigned.

 

What’s in it for you?

As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.

Full-Time Team Members:

  • 20 days of paid time off, plus 7 company holidays (increases with years of service)
  • 401(k) with up to 4% employer match and no waiting on funds to vest
  • Health, Dental and Vision Plans- start the 1st of the month following your start date
  • $25+tax per line Cell Phone Plan
  • Tuition Reimbursement
  • 5 star employer-paid employee assistance program
  • Find additional benefits here: www.HGcareers.org

Part-Time/Per Diem Team Members:

  • Medical benefits starts the 1st of the month following your start date
  • Matching 401(k)
  • $25+tax per line Cell Phone Plan

Come see what HumanGood has to offer!

 

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

About the Company

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The Terraces at Los Altos - a HumanGood community