We're opening a brand-new location in Yachats, OR, and we're building our founding team ahead of our September opening. If you're passionate about craft beer, love creating memorable guest experiences, and thrive in a laid-back, high-energy environment, we'd love to meet you and have you help bring this exciting new location to life!
Summary of the Position: Neighborhood Pub Server
Being of service to facilitate memorable moments, meaningful connections, inspiring loyalty and creating a reputation of excellence in hospitality by providing positive, personable interactions with our guests and our co-workers. To maintain expert knowledge of food and beverage menus and our local areas and attractions and provide a superior level of service to our guests while maintaining speed and efficiency. This is a tip share.
Key Accountabilities:
- Responsible for providing exemplary guest service, communicating effectively and efficiently with FOH and BOH.
- Understands the importance of being hospitable, friendly, and communicative with guests to ensure a positive dining experience at the Pelican.
- Communicate effectively with team to streamline communication about any ticket issues or menu changes throughout shift.
- Responsible for greeting guests as they sit down within 1 minute of guests seating themselves.
- Responsible for taking orders, delivering food and beverages to your assigned section promptly and accurately, ensuring timely service and guest satisfaction. This ismaynotbelimited toonlyyour assigned section.Being ateam playerisa must!
- Removes dishes after each course and glasses from tables.
- TEAMWORK is a must!
- Can work in a fast-paced environment and remain calm and agile when faced with challenges.
- Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received.
- Assists other service personnel as needed.
- Performs all duties in accordance with the Family of Companies and Pelican customer service standard.
- Maintains knowledge and provides information to guests of Pelican menu items, events, and community involvement.
- Other duties to be assigned as requested
- You may be responsible for working additional position as business needs
PreferredSkills andExperience:
- Two years of Front of House restaurant experience
- Cash handling knowledge and experience
- OLCC Certification and Food Handler’s Certification
- Professional and positive attitude
- Knowledge of beer and cocktail programming
- Physical endurance to move quickly and ability to carry large trays
- Job requires possible nights, weekends, holidays shifts.
- Performs all duties in accordance with the Family of Companies and Pelican customer service standard.
- Able to work on your feet for at least 8 hours
- Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to receive and store stock, supplies and equipment.
- Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust, and smoke.
- Ability to resolve complaints as he/she becomes aware of them, notifying the manager of any complaints received.
- Assists other personnel as needed.
Compensation details: 15.55-15.55 Hourly Wage
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