Server, Lodge Kohler

Location: Green Bay, WI

Opportunity

Join our top-rated food and beverage team at Lodge Kohler and transform your passion for great food into exceptional guest service-growing your skills in effective selling techniques, proper food and liquor handling methods, and restaurant operations.

Specific Responsibilities:

• Informs guests about the special items for the day and menu changes if any
• Suggest food and beverages to the guest utilizing appropriate methods to upsell
• Take food and beverage orders from the guest and accurately enter into Point of sale (POS) system
• Greets guests and presents them with the menu when applicable

Process payment transactions

• Clear and reset table settings and linens, as needed
• Performing basic cleaning tasks as needed or directed by supervisor
• Communicate to the guest and provide assistance with questions
• Coordinate with restaurant staff to ensure smooth operation and guest satisfaction
• Serve food and beverage per the course of order
• Observes guests and ensure their satisfaction with the food and service
• Promptly respond to guest with any additional request
• Maintain proper dining experience; delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses
• Prepare mixed drinks for service to your customers table when applicable (must be 18 or over and licensed)
• Understand and can communicate products and services available at the resort
• Assist with stocking and maintaining the restaurant par stock levels and side station
• Help other areas of the restaurant such as answering telephones and seating guests

This is a part-time position working weekdays & weekends. Hours vary between 10:00am-10:00pm.