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Server

Sweetwater Marina and Riverdeck

Hammonton, New Jersey

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JOB DETAILS
SKILLS
Card Processing, Check Processing, Collaboration Servers, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Food Delivery, Food Safety, Food Services, Food and Beverage Industry, Interpersonal Skills, Legal, Multitasking, Order Processing, People Management, Regulations, Resolve Customer Issues, Restaurant, Safety Process, Safety/Work Safety, Sanitation, Team Player, Time Management, Transaction Processing/Management, Waitressing
LOCATION
Hammonton, New Jersey
POSTED
30+ days ago

As a Server at Sweetwater, you will be responsible for providing an exceptional dining experience by delivering high-quality food and beverage service to our guests. You will be the primary point of contact for customers during their meal, taking orders, making recommendations, serving food and drinks, and ensuring that every guest feels welcome and cared for. Your ability to work efficiently in a fast-paced environment, multitask, and provide friendly, attentive service will be essential. All Servers must be TIPS certified within 30 days of their hire date.

Responsibilities:

  • Greet and welcome guests with a friendly attitude, ensuring they feel comfortable and valued.
  • Take customer orders accurately and relay them to the kitchen and bar staff in a timely manner.
  • Make recommendations on food and drinks based on guest preferences, dietary restrictions, and current menu offerings.
  • Serve food and beverages to guests quickly and in accordance with restaurant standards.
  • Ensure that all orders are correct, complete, and delivered in a timely manner.
  • Check in with guests during their meal to ensure satisfaction and address any additional needs or concerns
  • Maintain knowledge of the restaurant's menu, daily specials, and wine list to provide informed suggestions to guests.
  • Handle customer complaints or concerns in a professional and calm manner, escalating issues to management when necessary.
  • Clear dishes, glasses, and silverware from tables after meals and reset tables for the next guests.
  • Maintain cleanliness and organization of the dining area, including dining tables, chairs, and utensils.
  • Handle cash and credit card transactions accurately and process guest checks promptly.
  • Work collaboratively with fellow servers, kitchen staff, and management to ensure smooth service during peak hours.
  • Assist with opening and closing duties, including setting up and breaking down dining areas.
  • Ensure all health and safety guidelines are followed, including food safety and sanitation procedures.
  • Upsell menu items, beverages, and special promotions to maximize sales.


Requirements

  • Previous experience as a server in a high-volume restaurant or similar fast-paced environment is preferred.
  • Excellent communication and interpersonal skills, with the ability to interact positively with guests and coworkers.
  • Ability to multitask and handle multiple tables in a busy environment while maintaining a high level of customer service.
  • Strong attention to detail and a customer-first mentality.
  • Ability to stand for long periods of time and carry trays of food and drinks weighing up to 25 pounds.
  • Ability to remain calm and professional during peak hours or challenging situations.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Food handling certification (if required by local law) and knowledge of health and safety regulations is a plus.
  • Ability to work as part of a team and support fellow employees.


Benefits

We are excited to invite applications for our open position. Please note that details regarding salary and benefits will be discussed during the interview process. We look forward to meeting you and exploring how you can contribute to our team!



About the Company

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Sweetwater Marina and Riverdeck