Equal Opportunity Employer: EOE, including disability/vets
As a Full-Time Restaurant Server, you will play an important role in delivering exceptional food and beverage service while upholding Hilton's high standards of hospitality.
Our Restaurant Servers are responsible for providing a welcoming, attentive, and enjoyable dining experience for hotel guests and visitors. This position requires a positive attitude, strong teamwork, attention to detail, and the ability to work efficiently in a fast-paced hospitality environment.
We are looking for an enthusiastic individual who takes pride in providing outstanding guest service, building positive relationships, and contributing to the overall success of our Food & Beverage operation.
DoubleTree by Hilton Boston Downtown is seeking a friendly, energetic, and service-oriented Full-Time Restaurant Server to join our Food & Beverage team! The ideal candidate will have a passion for hospitality, excellent communication skills, and a commitment to creating memorable dining experiences for our hotel guests. Previous restaurant serving experience is preferred.
- Minimum of 2 years of restaurant serving experience preferred, ideally in a hotel, full-service restaurant, or similar hospitality environment.
- Strong customer service and interpersonal communication skills.
- Friendly, professional, and outgoing personality with a genuine passion for hospitality.
- Ability to multitask and remain organized in a fast-paced restaurant environment.
- Strong attention to detail and ability to anticipate guest needs.
- Ability to work independently while contributing to a team-oriented environment.
- Basic knowledge of food and beverage service, including menu presentation and proper serving techniques.
- Experience operating a restaurant POS system preferred.
- Ability to handle guest concerns professionally and effectively.
- Must be available to work a flexible full-time schedule, including weekends and holidays based on business needs.
- Ability to stand and walk for extended periods and perform the physical duties associated with restaurant service, with or without reasonable accommodation.
- Responsible alcohol service certification preferred or willingness to obtain certification as required.
- Commitment to maintaining Hilton's standards of hospitality, professionalism, and guest satisfaction.
- Minimum of 2 years of restaurant serving experience preferred, ideally in a hotel, full-service restaurant, or similar hospitality environment.
- Strong customer service and interpersonal communication skills.
- Friendly, professional, and outgoing personality with a genuine passion for hospitality.
- Ability to multitask and remain organized in a fast-paced restaurant environment.
- Strong attention to detail and ability to anticipate guest needs.
- Ability to work independently while contributing to a team-oriented environment.
- Basic knowledge of food and beverage service, including menu presentation and proper serving techniques.
- Experience operating a restaurant POS system preferred.
- Ability to handle guest concerns professionally and effectively.
- Must be available to work a flexible full-time schedule, including weekends and holidays based on business needs.
- Ability to stand and walk for extended periods and perform the physical duties associated with restaurant service, with or without reasonable accommodation.
- Responsible alcohol service certification preferred or willingness to obtain certification as required.
- Commitment to maintaining Hilton's standards of hospitality, professionalism, and guest satisfaction.
- Greet and welcome guests in a warm, friendly, and professional manner.
- Provide attentive and efficient food and beverage service in accordance with Hilton service standards.
- Present menus, explain daily specials, and make recommendations regarding food and beverage selections.
- Accurately take guest orders and enter them into the point-of-sale (POS) system.
- Serve food and beverages promptly while ensuring proper presentation and order accuracy.
- Monitor guest satisfaction throughout the dining experience and promptly address requests or concerns.
- Maintain a clean, organized, and properly stocked dining area, including tables, service stations, and restaurant equipment.
- Process guest payments accurately, including cash, credit cards, and room charges.
- Assist with restaurant opening and closing duties, including setup, breakdown, and side work.
- Communicate effectively with Culinary, Food & Beverage, and other hotel departments to ensure seamless guest service.
- Follow all food safety, sanitation, responsible alcohol service, and hotel safety procedures.
- Promote a positive team environment by assisting fellow Team Members as needed.
- Perform additional duties as assigned by Food & Beverage management.
- Greet and welcome guests in a warm, friendly, and professional manner.
- Provide attentive and efficient food and beverage service in accordance with Hilton service standards.
- Present menus, explain daily specials, and make recommendations regarding food and beverage selections.
- Accurately take guest orders and enter them into the point-of-sale (POS) system.
- Serve food and beverages promptly while ensuring proper presentation and order accuracy.
- Monitor guest satisfaction throughout the dining experience and promptly address requests or concerns.
- Maintain a clean, organized, and properly stocked dining area, including tables, service stations, and restaurant equipment.
- Process guest payments accurately, including cash, credit cards, and room charges.
- Assist with restaurant opening and closing duties, including setup, breakdown, and side work.
- Communicate effectively with Culinary, Food & Beverage, and other hotel departments to ensure seamless guest service.
- Follow all food safety, sanitation, responsible alcohol service, and hotel safety procedures.
- Promote a positive team environment by assisting fellow Team Members as needed.
- Perform additional duties as assigned by Food & Beverage management.