Communication Skills, Corporate Policies, Customer Relations, Customer Support/Service, Detail Oriented, Food Delivery, Food Safety, Food and Beverage Industry, Interpersonal Skills, Multitasking, Order Processing, Point of Sale (POS) Systems, Restaurant, Sanitation, Time Management
We are seeking a friendly, energetic, and customer-focused Server to join our team. The Server is responsible for providing excellent guest service, taking food and beverage orders, delivering meals, and ensuring a positive dining experience. The ideal candidate has strong communication skills, a professional attitude, and the ability to work efficiently in a fast-paced environment.
Responsibilities:
- Greet guests promptly and provide friendly, attentive service.
- Present menus, answer questions, and make food and beverage recommendations.
- Accurately take and enter customer orders into the POS system.
- Deliver food and beverages in a timely manner.
- Monitor guest satisfaction and address concerns professionally.
- Process payments and provide accurate change or receipts.
- Maintain cleanliness and organization of dining areas, tables, and service stations.
- Assist with setting up and closing dining areas.
- Follow all food safety, sanitation, and company policies.
- Work collaboratively with kitchen staff and fellow team members.
Qualifications:
- Previous serving or customer service experience preferred but not required.
- Excellent communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Strong attention to detail and customer service.
- Ability to stand and walk for extended periods.
- Reliable attendance and punctuality.
- Ability to work evenings, weekends, and holidays as needed.
Preferred Skills:
- Knowledge of POS systems.
- Food Handler and/or alcohol service certification (if required by local laws).
- Experience in casual dining, fine dining, or high-volume restaurants.
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DBMC Restaurants dba. Cody's Original Roadhouse