Server, Bar Bibi

About the role

Our Food & Beverage team at Hotel Bardo Savannah is currently looking for a motivated and attentive Server for our poolside restaurant, Bar Bibi. This individual will be responsible for providing warm, anticipatory and efficient service to resort guests and club members. This individual will be tasked with ensuring that guests and club members have a memorable experience by delivering exceptional hospitality and assisting them with their food and beverage needs.

What you'll do

• Greet guests and club members warmly (by name when possible) as they arrive and throughout their experience
• Take food and drink orders accurately and promptly, making recommendations as needed and ensuring preferences are noted.
• Prepare and serve beverages, including cocktails, mocktails, beers, wines, and non-alcoholic drinks, following recipes and brand presentation standards.
• Deliver food orders from the kitchen to guests and club members, ensuring items are served promptly and at the correct temperature.
• Provide attentive service throughout guests’ and club members’ visit, checking on them regularly to ensure their satisfaction and offering refills or additional items as needed.
• Process guest payments accurately, handling cash and credit card transactions and closing out checks at the end of each shift.
• Maintain cleanliness and organization in the pool bar area, including clearing tables, wiping down surfaces, and restocking supplies as needed.
• Monitor and comply with all health and safety regulations, including proper food handling and sanitation practices.
• Assist with opening and closing duties, including setting up for service, restocking inventory, and securing the area at the end of the day.
• Collaborate with other team members, including bartenders, kitchen staff, pool experience models and brand, to ensure smooth operation and guest and club member satisfaction.

Qualifications

• Previous experience in food and beverage service, preferably in a poolside or outdoor bar setting.
• Excellent customer service and communication skills, with a friendly and outgoing personality.
• Ability to work efficiently in a fast-paced environment while maintaining a positive attitude.
• Strong knowledge of alcoholic and non-alcoholic beverages, including cocktail preparation and presentation.
• Basic math skills for handling cash and processing transactions accurately.
• Physical stamina to stand, walk, and lift trays for extended periods in a hot outdoor environment.
• Flexibility to work various shifts, including weekends and holidays, as business needs require.
• Certification in responsible alcohol service (e.g., TIPS certification) preferred but not required.