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SeniorAdministrator - Mainframe SysOps & Batch Scheduling Tools

HCL Technologies Ltd

  • Tampa, FL
  • 9 days ago

    Highlights

    The role is responsible for planning, administering, monitoring, optimizing, and supporting enterprise batch workloads while ensuring high availability, SLA compliance, production stability, and continuous service improvement. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products.

    Numbers & Facts

    LocationTampa, FL
    IndustryComputer/IT Services
    Company Size10,000 employees or more
    Year Founded1991
    Websitehttps://www.hcltech.com/

    Description

    Job Description

    SeniorAdministrator - Mainframe SysOps & Batch Scheduling Tools

    Madurai, Tamil Nadu

    Job Summary

    Role: Mainframe Scheduling (OPC/TWS) Specialist / Lead

    Primary Tools: IBM OPC / Tivoli Workload Scheduler (TWS)

    Platform: IBM OS Mainframe

    The role is responsible for planning, administering, monitoring, optimizing, and supporting enterprise batch workloads while ensuring high availability, SLA compliance, production stability, and continuous service improvement.

    Key Responsibilities

    Key Responsibilities

    1.Batch Scheduling Administration

    Create, maintain, and document production batch schedules.

    Configure calendars, dependencies, resources, and workstations.

    Install and maintain batch jobs within the scheduling tool.

    Support production workload planning and scheduling governance.

    Manage scheduler administration activities.

    2.Production Scheduling & Optimization

    Schedule production, urgent, and ad-hoc workloads.

    Resolve job dependency and scheduling conflicts.

    Identify critical batch processing paths.

    Optimize batch windows and improve workload distribution.

    Support peak-period processing and special business schedules.

    Recommend automation and efficiency improvements.

    3.Monitoring & Operations

    Monitor batch execution and scheduler health.

    Perform operational controls:

    Hold

    Release

    Restart

    Skip

    Cancel

    Execute daily batch operational checklists.

    Support environments with multiple scheduling masters.

    Ensure timely incident detection and recovery.

    4.Incident, Problem & Change Management

    Troubleshoot batch and scheduling failures.

    Perform Root Cause Analysis (RCA).

    Execute recovery procedures for failed workloads.

    Participate in Change and Problem Management activities.

    Escalate unresolved issues appropriately.

    Ensure production availability targets are achieved.\\\ 5. Governance & Continuous Improvement

    Maintain scheduling standards and operational procedures.

    Develop documentation and runbooks.

    Collect and analyze operational performance metrics.

    Drive continuous service improvement initiatives.

    Improve scheduling effectiveness and operational efficiency.

    Skill Requirements

    Technical Skills Required

    Enterprise Scheduling Tools

    IBM OPC (Operations Planning and Control)

    Tivoli Workload Scheduler (TWS)

    Equivalent workload automation platforms

    Scheduling Expertise

    Job scheduling

    Dependency management

    Resource scheduling

    Calendar management

    Critical path identification

    Trigger-based scheduling

    Batch window optimization

    Mainframe Technologies

    OS

    JCL (Job Control Language)

    TSO/ISPF

    Mainframe production operations

    Operations & Monitoring

    Batch monitoring

    Production control

    Scheduler database administration

    Incident handling and service restoration

    Multi-scheduler environment support

    Performance & Optimization Skills

    The candidate should be able to:

    Analyze batch execution statistics and trends.

    Identify scheduling bottlenecks.

    Optimize resource utilization.

    Reduce batch cycle duration.

    Improve critical path performance.

    Support workload balancing and scheduling efficiency.

    Service Management Skills

    Knowledge of:

    Incident Management

    Problem Management

    Change Management

    SLA Management

    Availability Management

    Operational Metrics Reporting

    Continuous Service Improvement (CSI)

    Other Requirements

    Preferred Soft Skills

    Strong analytical and troubleshooting skills

    Ability to work in high-pressure production environments

    Effective stakeholder communication

    Customer-centric mindset

    Coordination across infrastructure, application, and operations teams

    Ability to support 24x7 operations

    Apply now

    Information at a Glance

    Why HCLTech?

    At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

    HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

    About Company

    Employee Strength : 223,000 on March 31, 2025 
    Countries of Operation : 60 Countries

    Consolidated Revenues: US $13.8B ,for 12 months ending March 2025

    HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit hcltech.com.

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