SeniorAdministrator - Configuration Management

Job Description

SeniorAdministrator - Configuration Management

Noida, Uttar Pradesh

Job Summary

Basic Requirements: • Minimum 4+ years ServiceNow Developer Experience. Total IT experience minimum 6 Years. • Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool • ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. • Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog, and workflows. • System/Process Automation (Orchestration) experience. System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP. • Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS • Excellent communication skills. • Ready for rotational shifts including night shift. Preferred Skills: • Understanding of Configuration Management as it relates to ITIL and CSDM in ServiceNow. • Web Services Integration (SOAP, REST, JSON, JDBC) • Mobile App and Predictive Intelligence hands-one experience. • Experience implementing systems using the Agile/Scrum methodology. • Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks • Strong communication, Strong presentation and writing skills. • Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. • Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions. • Minimum ServiceNow CSA/ CAD certified. • ITIL certification / CIS ITSM ServiceNow certification is an advantage.

Key Responsibilities

Basic Requirements: • Minimum 4+ years ServiceNow Developer Experience. Total IT experience minimum 6 Years. • Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool • ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. • Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog, and workflows. • System/Process Automation (Orchestration) experience. System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP. • Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS • Excellent communication skills. • Ready for rotational shifts including night shift. Preferred Skills: • Understanding of Configuration Management as it relates to ITIL and CSDM in ServiceNow. • Web Services Integration (SOAP, REST, JSON, JDBC) • Mobile App and Predictive Intelligence hands-one experience. • Experience implementing systems using the Agile/Scrum methodology. • Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks • Strong communication, Strong presentation and writing skills. • Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. • Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions. • Minimum ServiceNow CSA/ CAD certified. • ITIL certification / CIS ITSM ServiceNow certification is an advantage.

Skill Requirements

Basic Requirements: • Minimum 4+ years ServiceNow Developer Experience. Total IT experience minimum 6 Years. • Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool • ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. • Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog, and workflows. • System/Process Automation (Orchestration) experience. System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP. • Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS • Excellent communication skills. • Ready for rotational shifts including night shift. Preferred Skills: • Understanding of Configuration Management as it relates to ITIL and CSDM in ServiceNow. • Web Services Integration (SOAP, REST, JSON, JDBC) • Mobile App and Predictive Intelligence hands-one experience. • Experience implementing systems using the Agile/Scrum methodology. • Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks • Strong communication, Strong presentation and writing skills. • Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. • Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions. • Minimum ServiceNow CSA/ CAD certified. • ITIL certification / CIS ITSM ServiceNow certification is an advantage.

Other Requirements

Basic Requirements: • Minimum 4+ years ServiceNow Developer Experience. Total IT experience minimum 6 Years. • Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool • ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. • Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog, and workflows. • System/Process Automation (Orchestration) experience. System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP. • Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS • Excellent communication skills. • Ready for rotational shifts including night shift. Preferred Skills: • Understanding of Configuration Management as it relates to ITIL and CSDM in ServiceNow. • Web Services Integration (SOAP, REST, JSON, JDBC) • Mobile App and Predictive Intelligence hands-one experience. • Experience implementing systems using the Agile/Scrum methodology. • Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks • Strong communication, Strong presentation and writing skills. • Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. • Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions. • Minimum ServiceNow CSA/ CAD certified. • ITIL certification / CIS ITSM ServiceNow certification is an advantage.

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HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.